UKG Workforce Management consultant configuring timekeeping, scheduling, and accruals systems for Align HCM clients.
Supporting implementations, testing, deployment, and post-go-live optimization across remote contract engagements.
Responsibilities
Serve as a trusted consultant and guide for clients implementing and optimizing UKG Workforce Management solutions, including UKG WFM, UKG Pro WFM, and UKG Dimensions
Support end-to-end implementation activities, including discovery, requirements gathering, system configuration, testing, deployment, and post-go-live support
Gather business requirements and translate them into effective system configurations and functional solutions
Configure Workforce Management modules including Timekeeping, Accruals, Scheduling, Personas, Business Structure, and Attendance
Contribute to requirements documentation, functional designs, configuration documentation, and testing activities
Troubleshoot system and configuration issues during implementation, testing, and deployment
Collaborate with project managers, functional consultants, technical teams, and client stakeholders across multiple project workstreams
Manage multiple client engagements and deliverables within a consulting environment
Provide best-practice recommendations and functional guidance to optimize client UKG WFM solutions
Participate in client meetings, workshops, demonstrations, and implementation discussions
Maintain UKG product knowledge through training, certification, and continuous learning
Requirements
3+ years of experience implementing, configuring, or supporting Workforce Management or Time & Attendance systems
Strong hands-on experience with UKG WFM, UKG Pro WFM, and/or UKG Dimensions; considered a core requirement
Experience with Kronos Workforce Central (WFC), particularly strong WFM implementation experience
Experience with UKG UTA or other legacy UKG timekeeping platforms is a plus
Hands-on experience with system configuration, testing, deployment, and go-live support for Workforce Management implementations
Client-facing implementation, consulting, or solution delivery experience in an HCM/WFM environment
Experience leading a module, workstream, or significant portion of an implementation project
Strong understanding of timekeeping rules, pay rules, schedules, accruals, attendance, and employee data structures
Strong verbal and written communication skills
Ability to work independently, manage competing priorities, and adapt to changing project requirements
Comfortable working remotely and collaborating with distributed project teams
Willingness to participate in UKG training, certification programs, and continuous learning
Willingness and ability to engage on a contract basis when a suitable client opportunity becomes available
Clearly defined current or upcoming availability, including expected notice period and potential start date
Ability to commit to agreed project schedules and deliverables once assigned
US and Canada candidates: ability to travel for client engagements as needed, up to 10%
Philippines candidates: remote position; travel is not required
Valid authorization to work in the respective country; visa sponsorship is not available
Experience in consulting or professional services, UKG certification, North American client experience, WFM integrations/troubleshooting, mentoring, or complex multi-workstream implementations is nice to have
Benefits
Remote work with the tools and support needed to succeed
Exposure to diverse client environments and UKG WFM expertise growth
Ongoing UKG product training, certification, and continuous learning opportunities
Collaboration with experienced HCM consultants
Variety of client and implementation projects
Consideration for future client engagements aligned with skills, experience, and availability
Equal opportunity, diversity, equity, inclusion, and belonging workplace commitment
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