Senior Enterprise Account Executive selling Cyara’s AI - powered customer experience assurance platform. Driving SaaS sales, enterprise relationships, complex negotiations, and quota attainment across Canada.
About the role
- VP Account Director leading client accounts for Avalere Health, a global pharma agency. Driving brand strategy, client relationships, profitability, and new business growth.
Responsibilities
- Own and lead the client’s business within the agency, applying marketing strategy, competitive landscape knowledge, market research techniques, brand planning, promotional venues, scientific background, and medical/legal requirements
- Develop and maintain senior-level client relationships as a strategic thinker, problem solver, and team leader
- Lead agency teams in annual brand planning
- Build and support a strong, strategically focused client/agency team
- Direct and motivate Account Supervisors and Senior Account Executives
- Guide team members’ career paths and skills development through coaching and regular feedback
- Manage and monitor account financial performance, group productivity, and profitability
- Collaborate with the creative team to develop and produce creative work
- Manage issues regarding timelines and cost efficiencies
- Propose and supervise client relationship-building activities
- Develop, monitor, and advance internal operating procedures with the Project Management Department
- Identify and participate in new business opportunities with existing or prospective clients
- Ensure client success and satisfaction, brand planning, strategic and tactical deliverables, and profitability of assigned brands
Requirements
- Deep and thorough understanding of the pharma/healthcare advertising industry
- Digital marketing acumen
- Demonstrated experience leading an integrated agency team in brand planning, budget development, execution, and measurement
- Demonstrated effectiveness managing multiple clients and account teams
- Demonstrated success developing valued relationships with senior-level client management
- Demonstrated success as a strategic partner to clients
- Digital and multi-channel experience
- Active participation in new business initiatives, including planning and pitch presentations
- Proven success identifying opportunities and securing organic client growth
- Superior presentation skills
- 12+ years of Brand AOR account experience
- 5+ years of pharmaceutical advertising agency experience, preferably in unbranded, disease awareness, patient marketing, and education
- 5+ years of leadership and supervisory experience
- Experience developing, producing, and leading multi-channel marketing plans and initiatives
- Hands-on proficiency developing and delivering presentations in PowerPoint
- Ability to travel based on client business needs
- BA/BS degree required
Benefits
- 401K plan with employer match contribution up to 4%, immediately vested
- Life insurance
- Disability coverage
- Medical, dental, and vision plans
- Flexible working arrangements, including hybrid and remote work
- Option to work from anywhere across the globe two weeks each year
- 20 vacation days
- One personal well-being day
- 9 public holidays
- Gifted end-of-year holidays
- Early Summer Friday finish in June, July, and August
- Free counselling through employee assistance program
- Personalized health support
- Enhanced maternity, paternity, family leave, and fertility policies
- On-demand training and professional development support
- Global mobility opportunities across the business
- Dedicated social opportunities and resources for homeworkers
- Employee Network Groups
- Fertility Policy and enhanced parental leave
- Regular career conversations
- Opportunity for global, cross-capability career moves
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