Claims Specialist managing Accident Benefit disputes at TD Insurance. Delivering optimal client experience while ensuring fair resolutions to claims.
About the role
- Senior Claims Specialist managing complex casualty claims at Aviva Canada. Mentoring team members and collaborating on strategic insights to improve performance and customer service.
Responsibilities
- Proactively direct handle a pending of predominately commercial large loss and complex claims nationally, while providing brilliant customer service.
- Represent our customers and Aviva at mediations, arbitrations, trials and other litigation processes.
- Coach and mentor team members to success through sharing and development of technical and strategic skills and knowledge.
- Mitigate risk by collaborating with team mates to identify and effectively manage loss costs & expenses while improving system conditions, which affect customer service, team environment, and financial performance.
- Strive to continuously improve by challenging yourself, team mates and the casualty operation to improve performance, reduce inefficiency, and ensure that claims policies and procedures are consistently applied to the highest standard.
- Role model of our Aviva values of care, commitment, community & confidence.
- Ensure key risks are identified, measured, monitored and effectively managed.
- Effectively collaborate and communicate with internal and external stakeholders to identify trends and forecast large loss development while acting as a technical resource for senior management, underwriting, finance & actuary.
- Have fun, grow and be truly appreciated for your contributions to our success!
Requirements
- Post-Secondary Education, CIP and FCIP strongly preferred.
- Minimum 7-10 years’ experience specializing in the adjudication of complex Commercial and Financial Institution Directors & Officers claims including but not limited to: securities class actions, shareholder derivative class actions, regulatory investigations, anti-trust litigations, bankruptcy trustee litigations, fiduciary liability/ERISA pension trust litigation, private equity/venture capital Litigation, financial advisors/ broker dealers litigation and insurance company E&O litigation.
- Ability to understand and analyze the corporate structures of our insureds' businesses and their operations.
- Proven ability to provide coverage, liability and damages analyses for complex claims involving public and privately held corporations.
- A complete and thorough understanding of coverages provided by D&O, E&O and D&O/E&O blended insurance policies.
- Functional knowledge of law and insurance regulations in various jurisdictions.
- Ensure timely reporting of loss exposures to Claims and Underwriting Management.
- Demonstrated superior verbal and written communications skills.
- Proficient in Microsoft WORD, Excel and PPT.
- Exceptional written and verbal communication skills.
- Excellent coaching skills.
- Ability to mentor, challenge and grow with a diverse but highly experienced team.
- Team outlook.
- Excellent inter-personal skills with the ability to build strong relationships at all levels.
- Detail-focused, highly analytical orientation.
- Superior problem-solving skills with demonstrated ability to think strategically.
- Motivation and superb organizational skills.
- Willingness to travel occasionally.
- Licensing in one or more Canada preferred.
Benefits
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Hybrid flexible work model.
- Outstanding career development opportunities.
- We’ll support your professional development education.
- Competitive vacation package with the option to purchase 5 extra days off per year.
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
- Corporate wellness programs to support our employees’ physical and mental health.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Claims Adjuster - Auto managing insurance claims for Intact. Handling client inquiries and assessing claims in St. John's, Newfoundland and Labrador, or nearby provinces.
Individual Disability Claims Analyst evaluating and managing disability claims for clients' financial security. Ensure professionalism and accountability in client interactions while supporting life events.
Property Claims Representative at MutualONE Insurance managing the claims process. Responsible for investigation, evaluation, and settlement of claims in a hybrid work environment.
Claims Adjuster handling property damage casualty claims for customers over the phone. Evaluating claims and guiding customers through the process in a hybrid work model.
Lifestyle Claims Adjuster at Aviva managing claims for watercrafts and RVs. Delivering exceptional customer experiences and ensuring timely claim resolutions.
Bilingual Claims Adjuster I managing accident benefit claims for customers in Canada. Collaborating with various stakeholders to ensure timely response and support throughout the claims process.
Claims Adjuster I assisting customers who have suffered minor injuries from motor vehicle accidents. Ensuring timely investigation and adjudication of medical claims.
Claims Representative I managing new claims for clients in a hybrid work model. Collaborating with clients to gather information and settle claims fairly.
Claims Adjuster handling mid - and higher - level auto claims. Analyzing damages and negotiating settlements while ensuring compliance with industry standards.