About the role

Senior Field Auto Damage Appraiser assessing repair costs and settling automobile damage claims for Aviva Canada. Negotiating repairs and controlling total-loss, storage, and rental costs.

Responsibilities

Assess motor vehicle repair costs
Assist in adjusting and settling automobile physical damage claims
Prepare complete, competitive auto repair estimates using automated estimating systems
Communicate repair estimate information to customers, repair facilities, and claim representatives
Negotiate with repair facilities on repair plan processes
Re-inspect repaired vehicles for quality of service and cost control
Evaluate the actual value of vehicles declared a total loss
Control storage and rental vehicle costs
Fulfill claim investigation and resolution needs in the field
Report fraudulent claims to the senior supervisor

Excellent communication and negotiation skills
Minimum of 5 years of vehicle damage appraisal and collision repair industry experience
Working knowledge of Mitchell Estimating System
Strong knowledge of motor vehicle repairs, including passenger vehicles
Prior appraiser experience
Strong computer skills
Strong problem-solving skills
Ability to work evenings, weekends, and statutory holidays as required

Eligibility for annual bonus
Retirement savings
Share plan
Health benefits
Personal wellness
Volunteer opportunities
Hybrid flexible work model
Outstanding career development opportunities
Professional development education support
Competitive vacation package
Option to purchase 5 extra days off per year
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion
Corporate wellness programs supporting employees’ physical and mental health