About the role

Gaming equipment technician staging, testing, installing, and repairing casino technology for BCLC. Supporting onsite implementations, vendors, and Casino & Community Gaming Operations.

Responsibilities

Prepare gaming equipment for deployment throughout gaming facilities
Provide onsite implementation support
Support department business plans and strategies for gaming equipment staging and implementation
Develop and maintain relationships with internal and external stakeholders, vendors, contractors, and service providers
Resolve matters related to gaming equipment staging and onsite implementation
Evaluate, adapt, and develop department timelines
Establish processes to prioritize gaming equipment staging and support
Support the development and advise on policies, practices, and procedures
Provide technical training and knowledge transfer
Install, maintain, and repair technology and gaming equipment
Conduct staging testing and technical integrity checks
Communicate product deficiencies to vendors and stakeholders
Work as an operational project team member with Casino & Community Gaming Operations staff

Recognized technical degree or diploma in electronics or relevant technical discipline
2-3 years previous technical staging experience or related background
Experience in the gaming industry is an asset
Proven knowledge of specialized electronic gaming device programs, software, and troubleshooting
Ability to develop and maintain good working relationships with vendors and contractors
Excellent interpersonal skills
Excellent written and verbal communication skills
Excellent problem solving and analytical thinking/innovation
Solid comprehension of Gaming criteria under the Criminal Code of Canada would be an asset
Solid comprehension of Gaming policies defined by the Gaming Policy and Enforcement Branch would be an asset
Ability to travel and work flexible hours as required
Ability to safely use materials handling equipment, including forklift, electric pallet jacks, and hand/furniture trucks
Heavy lifting up to 50 lbs required
Must be at least 19 years of age
Must be legally eligible to work in Canada

Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
Flexible working model supporting work-life integration
37.5 hour work week
Professional development including education/certification sponsorship
In-house leadership cohorts
LinkedIn Learning
Inclusive environment
Interview accommodation available