Workers compensation consultant managing Canadian claims, benefits, return - to - work plans, and settlements. Supporting Sedgwick’s claims administration and client service operations.
About the role
- Claims process consultant optimizing Beneva’s insurance operations and Guidewire-enabled practices. Improving workflows, documentation, technology adoption, and member satisfaction through cross-functional collaboration.
Responsibilities
- Contribute to the analysis, prioritization, and implementation of claims-related projects and initiatives
- Identify solutions tailored to the organization’s needs
- Propose improvement opportunities to optimize operational processes within the Claims Vice-Presidency
- Maintain a comprehensive understanding of claims processes and assess the impact of organizational or technological changes
- Analyze, write, update, and distribute reference documentation for claims teams
- Collaborate with Standards and Quality teams as well as the Business Analytics team
- Work with the Training and Change Management team to create or validate content for operational teams
Requirements
- University degree in a relevant field
- Minimum of seven (7) years of relevant claims experience
- Good knowledge of information technology
- Proficiency with Agile concepts
- Experience managing projects related to process optimization, business practice evolution, or implementation of technology solutions
Benefits
- Competitive salary
- Defined benefit pension plan
- Group insurance for you and your family
- Flexible schedule
- Vacation time
- Hybrid work mode, splitting time between the office and home
- Telemedicine service
- Employee Assistance Program
- Opportunities to enhance knowledge and develop skills
- Social engagement opportunities
Job title
Job type
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