Insurance claims agent handling automobile and property claims for Beneva and L’Unique. Opening claim files, assessing coverage, confirming liability, and coordinating vehicle services.
Responsibilities
Handle calls related to automobile and property claims for personal and commercial insurance policies across Beneva and L’Unique
Initiate the opening of a claim file
Collect the information required to assess the validity and current status of the policy, verify compliance with policy conditions, and determine whether the loss is covered
Confirm liability and the applicable deductible with the insured
Refer insureds to automotive partner providers for damage assessments, repairs, and vehicle rentals
Schedule appraisal appointments with insureds
Support the Claims department and perform any other related duties or tasks assigned by the manager
Requirements
Vocational diploma (DEP) or equivalent
Customer service experience
Comfortable handling telephone conversations
Excellent customer service skills
Strong communication skills
Benefits
Equal opportunity employer
Opportunities to work in a collaborative and diverse organization
Employment with Beneva, an insurance and financial services company focused on employee and community well-being
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