Claims Representative

Posted 4 hours ago

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About the role

  • Insurance claims agent handling automobile and property claims for Beneva and L’Unique. Opening claim files, assessing coverage, confirming liability, and coordinating vehicle services.

Responsibilities

  • Handle calls related to automobile and property claims for personal and commercial insurance policies across Beneva and L’Unique
  • Initiate the opening of a claim file
  • Collect the information required to assess the validity and current status of the policy, verify compliance with policy conditions, and determine whether the loss is covered
  • Confirm liability and the applicable deductible with the insured
  • Refer insureds to automotive partner providers for damage assessments, repairs, and vehicle rentals
  • Schedule appraisal appointments with insureds
  • Support the Claims department and perform any other related duties or tasks assigned by the manager

Requirements

  • Vocational diploma (DEP) or equivalent
  • Customer service experience
  • Comfortable handling telephone conversations
  • Excellent customer service skills
  • Strong communication skills

Benefits

  • Equal opportunity employer
  • Opportunities to work in a collaborative and diverse organization
  • Employment with Beneva, an insurance and financial services company focused on employee and community well-being

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

HybridLongueuilCanada

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