Integration and Implementation Analyst supporting Beneva’s insurance implementation projects. Managing system testing, electronic data exchanges, anomalies, and operational process improvements.
Responsibilities
Participate in special projects and carry out specific assignments related to the department’s operations
Analyze specific situations and recommend appropriate solutions
Support colleagues by serving as a resource person for operational systems
Manage anomalies, ensure they are reported, and follow up on them
Develop administrative scenarios, recommend solutions, and participate in their implementation
Document administrative processes
Participate in implementation projects with other departments, including identifying operational impacts, reviewing procedures, identifying training needs, and providing post-implementation support
Represent the department on system testing teams, identify needs, conduct testing, and monitor implementations
Set up electronic data exchanges and participate in client meetings
Communicate with partners and serve as a resource person to resolve specific situations
Participate in developing quality control programs
Respond to requests for operational statistics and management information
Recommend priority system enhancements to improve the efficiency and performance of implementation processes
Update data collection tools and procedures for implementation projects
Participate in establishing the department’s policies and directives
Participate in various committees and projects related to the area of expertise
Requirements
Bachelor’s degree in business administration or a related field
One (1) to five (5) years of relevant experience
Knowledge of the group insurance industry
Fluency in French, both spoken and written
Advanced proficiency in English, both spoken and written
Benefits
Equal opportunity employer
Opportunity to contribute to community well-being through insurance and financial services
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