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About the role

  • IAM Analyst II managing identity systems, access governance, and security operations for Best Buy’s technology retail business. Improving automation, compliance, and access controls in Vancouver’s remote-first model.

Responsibilities

  • Manage IAM operations, complex access requests, and identity lifecycle activities while meeting service targets
  • Support provisioning, authentication, and authorization issues
  • Serve as an escalation point for IAM incidents
  • Perform root cause analysis and implement corrective actions
  • Support incident and problem management
  • Conduct access reviews, audits, remediation activities, and compliance monitoring
  • Improve IAM service delivery through automation, scripting, standardization, reporting, and enhancements to IAM tools and controls
  • Participate in IAM projects, system implementations, integrations, and change initiatives
  • Support testing, defect management, and operational readiness activities
  • Maintain IAM documentation and operational standards
  • Collaborate with business and technical teams
  • Provide guidance and knowledge sharing to junior IAM analysts

Requirements

  • 3+ years of IAM or related enterprise experience
  • Experience with Active Directory, Microsoft Entra ID, or Oracle Unified Directory
  • Experience supporting IAM projects, system enhancements, access governance, and identity lifecycle processes
  • Strong troubleshooting, analytical, prioritization, and problem-solving skills
  • Ability to work independently and communicate effectively with technical and non-technical stakeholders
  • Experience developing technical documentation and operational procedures

Benefits

  • Employee discounts on awesome tech from day one
  • Flexible health benefits and wellness program
  • TFSA and RRSP programs
  • 100% matched company pension plan
  • Training programs to build new and transferable skills

Job title

Job type

Contract

Experience level

Mid levelSenior

Salary

CA$59,000 - CA$66,000 per year

Degree requirement

No Education Requirement

Tech skills

Oracle

Location requirements

HybridVancouverCanada

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