Senior IT service desk administrator supporting Net Health’s healthcare SaaS workforce. Managing endpoints, Microsoft 365, identity, automation, security, and enterprise AI platforms remotely.
About the role
- Outreach Representative promoting BioTalent Canada’s employer programs and research projects to Canadian bioscience employers. Generating leads through cold outreach, inbound inquiries, prospect qualification, and CRM tracking.
Responsibilities
- Research, prospect, and develop potential connections through cold calls, emails, and social media
- Respond to inbound inquiries about BioTalent Canada’s programs and projects
- Engage employers and industry players for participation in programs and projects
- Research leads and prospects to identify contacts and qualify opportunities
- Develop and maintain employer relationships by understanding their needs
- Transfer qualified opportunities to appropriate team members for further business development
- Track activity and progress in the CRM system
- Prioritize lead generation efforts
- Assist with project deliverables and other teams as required
Requirements
- 2 years of inside sales/outreach marketing experience or related experience
- Positive, affable team-player attitude
- Passion for making connections and providing excellent client service
- Results-oriented mindset with drive to reach targets and experiment with new approaches
- Strong active listening skills
- Confident presentation skills
- Ability to prioritize and manage time effectively
- Clear and professional written and verbal communication skills
- Proficiency with MS Suite and digital tools, including AI
- Experience with CRMs
- Collaborative and mission-driven approach to life-changing science projects
- Commitment to BioTalent Canada’s core values
- Post-Secondary degree/diploma in a relevant discipline or equivalent in experience
- Preferred: proficiency in both of Canada’s official languages
- Preferred: knowledge of or experience in the Canadian bioscience/healthcare industry
Benefits
- 15 vacation days (to start)
- 12 paid personal days
- Birthday off
- 2 paid volunteer days
- Health Care Spending Account
- Prescription drug coverage
- Wellness benefits
- Employer matched contributions to a Group Retirement Savings Plan
- Parental leave top-up program
- RESP contribution
- Canadian citizenship fee reimbursement
- Professional development opportunities
- Flexible working hours
- Twice-yearly in-person team gatherings
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