Refractory specialist optimizing high - temperature materials for RHI Magnesita, a global supplier serving Canada’s steel industry. Leading trials, technical support, training, and sustainable product improvements.
About the role
- Part-time shift leader supervising daily operations at Canna Cabana, a Canadian cannabis retailer. Guiding staff, serving customers, achieving store KPIs, and managing on-shift inventory.
Responsibilities
- Provide assistance to store management in supervising and facilitating the daily operations of the store
- Oversee the responsibilities of the Store Manager in the absence of SM or ASM
- Assist in delivery of key personnel management when on shift and resolve customer service issues
- Provide direction, guidance, and instruction to store associates
- Ensure store conditions are consistently upheld to established standards
- Assist in ensuring staffing levels adequately meet business needs when requested
- Act as the sales and customer service leader/role model in the absence of SM/ASM
- Greet and assist customers while modeling exemplary conduct
- Ensure company policies and relevant legislation are adhered to by all staff
- Handle and escalate customer complaints as appropriate
- Ensure health, safety, and security regulations and standards are met on shift
- Achieve sales targets and store-level KPIs
- Ensure employees on shift pursue sales goals
- Oversee and assist with inventory management and be accountable for inventory processes on shift
Requirements
- Valid CannSell certification required to work in a retail cannabis store
- Must have or be able to successfully complete a Police Background Check
- Demonstrated sales and service orientation
- Minimum 2 years of retail industry work experience required; cannabis industry preferred
- Valid First Aid certification considered an asset
- Excellent time management and prioritizing skills
- Ability to train and motivate staff
- Ability to monitor and lead by example
- Basic office administration skills
- High proficiency with Microsoft Office productivity suite
- Effective teamwork skills
- Ability to communicate verbally and in writing with individuals at all organizational levels
- Strong customer service and troubleshooting skills
- Diplomacy
- Teamwork and team-building skills
- Thorough understanding of applicable health and safety legislation
- Professional, responsive, and positive work attitude
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays, weekends, and at different locations
Benefits
- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential
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No Education Requirement
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