Security Engineer protecting Mysten Labs’ decentralized blockchain infrastructure and Sui ecosystem. Owning bug bounties, audits, supply - chain security, and anti - abuse tooling.
About the role
- Security Assurance Specialist supporting customer questionnaires, Trust Center content, and security documentation. Coordinating assurance work across Case IQ’s security, legal, compliance, product, and sales teams.
Responsibilities
- Support customer security questionnaires, RFPs, due diligence requests, and follow-up questions using approved content and guidance
- Maintain an organized library of approved questionnaire responses, security documentation, and supporting evidence
- Coordinate with Information Security, Compliance, Legal, Product, Engineering, IT, and Sales to gather accurate answers and identify appropriate reviewers
- Track customer security requests, deadlines, owners, and outstanding items
- Help maintain the Case IQ Trust Center by keeping published security and compliance information current and flagging gaps
- Prepare customer-facing responses and route requests for policies, certifications, and privacy materials
- Learn Case IQ’s products, security practices, and compliance commitments to recognize requests needing specialist review
- Document repeatable Customer Assurance workflows, response standards, and lessons learned
- Support continuous improvement of the customer security review process and coordinate between Sales and internal subject-matter experts
Requirements
- Early-career experience in a customer-facing, SaaS operations, security, privacy, compliance, sales operations, or related role; internships, co-op terms, or equivalent experience are welcome
- Strong written communication skills and attention to detail
- Ability to turn technical input into clear, accurate customer-facing responses
- Good organizational and project-tracking habits
- Ability to manage several requests and deadlines with guidance
- Interest in information security, privacy, compliance, or enterprise software
- Willingness to learn Case IQ’s products and security program
- Comfort working with documents, spreadsheets, knowledge bases, and shared collaboration tools
- Ability to ask thoughtful questions, identify missing information, and escalate requests requiring expert review
- Collaborative working style and ability to build constructive relationships with Sales, Legal, Compliance, Security, Product, Engineering, and IT teams
- Basic understanding of access control, encryption, incident response, SOC 2, ISO 27001, or data protection
- Highest level of discretion in handling and protecting data and sensitive information
- Nice to have: experience assisting with security questionnaires, RFPs, customer due diligence, or Trust Center content
- Nice to have: familiarity with SOC 2, ISO 27001, NIST, GDPR, or PIPEDA
- Nice to have: exposure to SaaS sales, customer success, procurement, legal operations, or compliance work
Benefits
- Work remotely within a flexible work environment
- Competitive company-paid benefits plan
- Generous professional development budget
- RRSP/401k matching program
- Half-day Fridays in the summer
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