Caseware is the leading global provider of cloud-enabled audit, financial reporting and data analytics solutions for accounting firms, corporations and government regulators.
Caseware’s innovative tools and platforms help more than half a million customers in 130 countries work smarter, dig deeper and see further as they transform insights into impact.

Caseware

Browse and apply for open jobs at Caseware.

data-engineer

Caseware is a global leader in providing software solutions for accounting, auditing, and financial reporting. Their products, such as Caseware Cloud and Caseware Working Papers, are designed to modernize accounting practices, streamline audits, and provide robust financial reporting tools for accounting firms, corporations, and government entities. Caseware is renowned for integrating advanced technologies, including AI-driven tools, to enhance efficiency and insight for its users. Their offerings are localized to meet regional standards and cater to diverse sectors, including public and private organizations. With a focus on transformation through technology, Caseware supports over 500,000 accounting professionals in more than 130 countries.

Caseware is the leading global provider of cloud-enabled audit, financial reporting and data analytics solutions for accounting firms, corporations and government regulators. Caseware’s innovative tools and platforms help more than half a million customers in 130 countries work smarter, dig deeper and see further as they transform insights into impact.

• Own end-to-end product analytics across the full data stack — from pipeline work in our data lakehouse (Microsoft Fabric / Delta Lake) to insight delivery — ensuring data is clean, trusted, and decision-ready.
• Conduct deep AI trace analysis using Langfuse and similar observability tooling to surface patterns in model behavior, latency, quality, and user interaction across AI-powered features.
• Build and own funnel analysis across the customer lifecycle — activation, adoption, engagement, retention — identifying drop-off points and quantifying the impact of product changes.
• Define, track, and report on core product and revenue metrics including NPS, ARR per user, active users, feature adoption rates, and firm-level engagement signals.
• Build dashboards and scalable reporting in Power BI (Microsoft Fabric) that unify data across systems and make insights accessible to the full organization.
• Go beyond surface metrics own the "so what," synthesizing data into clear, opinionated recommendations that influence product prioritization and roadmap decisions.
• Partner with Product Managers to validate hypotheses, run experiments, and measure feature performance with statistical rigor.
• Tackle data quality head-on diagnose gaps, inconsistencies, and structural issues across our data estate, and work with engineering to close them systematically.
• Navigate ambiguity confidently work with incomplete, inconsistent, and loosely structured data and still produce reliable, high-trust outputs that teams can act on.

Product Analyst, Data Platform and Analytics

Product Analyst responsible for analytics across data platforms at Caseware. Collaborating with cross-functional teams to enhance software solutions in the fintech space.

creative-strategist

• Lead the development and delivery of high-quality creative across digital, campaigns, events, and brand initiatives
• Ensure all creative outputs align with brand standards, messaging, and strategic objectives
• Translate complex business and product concepts into compelling visual and narrative experiences
• Act as a brand guardian and innovator, ensuring consistency while continuously evolving how we show up
• Integrate AI tools into the creative workflow (generative design, content automation, ideation)
• Identify opportunities to improve speed, scale, and personalization through AI
• Stay ahead of emerging technologies and bring forward new ways of working
• Leverage performance data, audience insights, and analytics to inform creative direction
• Partner with the broader marketing organization to optimize creative effectiveness
• Lead, mentor, and inspire a team of designers, producers, and external partners
• Build a high-performing creative function that balances craft, speed, and scalability
• Optimize tools, systems, and workflows that support creative production

Creative Lead, Brand Experience

Lead Creative, Brand & Experience at Caseware developing high-quality creative and integrating AI-driven innovation for brand initiatives. Collaborate with a diverse team to optimize creative effectiveness.

it-support

• Lead Caseware’s global IT function across service desk, ITSM, infrastructure, cloud, and operations
• Own the IT roadmap, including modernization, service delivery, operational resilience, and global scalability
• Manage and develop IT leads and technical teams across multiple functional areas
• Provide technical leadership across AWS, Azure, VMware, Hyper V, Cisco UCS, HCI, networking, and enterprise systems
• Oversee escalated incidents, root cause analysis, problem management, and major service disruptions
• Improve service desk performance, ticket resolution, ITSM processes, asset management, and employee support
• Partner with Security, Engineering, Product, Finance, People, and business leaders to ensure IT supports company growth
• Drive automation, process improvements, vendor management, cost optimization, and platform consolidation
• Ensure IT operations align with security, privacy, compliance, and audit requirements
• Introduce practical AI and automation into IT operations to improve efficiency, support quality, and employee experience
• Identify opportunities to use AI across service desk, ticket routing, knowledge management, infrastructure operations, and reporting
• Evaluate AI enabled tools that improve response times, reduce manual work, and help IT scale globally
• Partner with Security and Compliance to ensure responsible AI use, data protection, and proper governance
• Separate useful AI capabilities from hype, with a focus on measurable business value

Senior IT Manager

Lead Caseware’s global IT function from Toronto, managing a hybrid IT environment with a collaborative team. Oversee modernization, IT operations, and drive AI initiatives for fintech applications.

product-manager

• Serve as a key internal subject matter expert on assurance workflows and financial audit methodology — for product, engineering, sales, and partner teams.
• Engage with global partners and key customers at a professional, peer level — understanding their workflows, challenges, and evolving expectations.
• Ensure that platform features are developed to enable and support compliant solutions.
• Bring credible audit practice perspective into product decisions, helping teams bridge the gap between what auditors say they want and what they actually need.
• Actively engage with AI tools in your own daily work – Caseware expects and enables this across the entire team.
• Contribute your expertise to the development of AI-driven product capabilities, help define what AI-assisted audit should look like, what makes sense methodologically, and where AI creates real value for auditors.
• Stay current on how AI is reshaping audit workflows, regulatory expectations, and the profession as a whole – and bring that perspective into product decisions.
• Own the product roadmap, collaborate with other PMs to ensure key pain points/solutions are understood and prioritized.
• Define and prioritize requirements based on customer feedback, and market trends.
• Coordinate cross-functional release readiness with platform, consulting, support, and partner-facing teams.
• Act as a primary product contact for global partners, translating their needs into actionable platform improvements.
• Partner with Sales, Pre-Sales, Support, and Consulting to channel customer insights and escalation feedback into the roadmap.
• Communicate product decisions, priorities, and trade-offs clearly to a diverse set of stakeholders across geographies.

Product Manager, Assurance Platform

Product Manager for Domain Platform at Caseware, handling assurance workflow capabilities and driving AI integration in audit.

• Drive high-impact AI initiatives within the Caseware platform transformation — shape priorities and sequencing for your workstream, grounded in user research, domain expertise, and a clear view of technical feasibility.
• Design and run rigorous eval frameworks: build golden datasets, define task taxonomies, write rubrics that score AI outputs the way a senior practitioner would, and run structured eval cycles before and after every major release.
• Work daily with engineering to translate precise problem statements into well-scoped product requirements — including clear acceptance criteria and eval bars before development begins.
• Embed with domain experts and partner accounting and audit firms to validate AI outputs against professional standards — not just user preferences, but what a qualified practitioner would actually sign off on.
• Drive continuous discovery with practitioners: shadow workflows, test prototypes in context, and turn 'this doesn't feel right' into specific, actionable failure modes.
• Stay ahead of the AI landscape — monitor model developments, new architectures, emerging agent patterns, and competitor moves, and bring a clear point of view on what matters for Caseware.
• Define and own product health metrics for AI features: task completion, correction rates, override frequency, trust signals, and time-to-completion — and use them to drive product decisions.
• Synthesize signals across engineering, partners, domain experts, customer success, and leadership into a coherent product direction — and communicate it with clarity at every level of the organization.

Product Manager, AI Products

Product Manager for Caseware driving AI initiatives within the platform. Collaborating with engineering and domain experts to build trusted AI features for financial reporting.

product-designer

• Design exceptional user experiences for Caseware's cloud-based audit, financial reporting, and data analytics products, using a modern toolkit that includes Figma Make, Claude Code, and Replit alongside traditional UX methods.
• Bring AI tools into your day-to-day design practice, using them to accelerate ideation, generate and pressure-test prototypes, and explore a wider solution space than would be possible working manually alone.
• Evaluate and refine AI-generated design output critically, making sure that speed never comes at the cost of accessibility, usability, or intentional design thinking.
• Conduct user research and usability testing, feeding real user insights back into your design and AI-assisted iteration cycles to keep work grounded in what people actually need.
• Collaborate closely with product managers and engineers to define solutions and ensure that AI-assisted design artifacts translate clearly into implementation.
• Help shape how our team works, contributing to shared practices around prompting, output review, and the integration of AI tools into our design and development workflow.
• Think beyond individual features to design cohesive auditor journeys where AI and agentic capabilities enhance how audit work gets planned, executed, and delivered.
• Maintain and evolve our design system, establishing clear standards for how AI-generated components are evaluated, adapted, and incorporated.
• Participate actively in design critiques, and stay curious about where UX practice, AI tooling, and the accounting software industry are heading.

Intermediate UX Designer

Intermediate UX Designer at Caseware crafting user experiences for cloud-based audit and financial software. Designing with AI-assisted tools and collaborating with engineering and product teams.

salesforce-developer

• As a Salesforce Developer, you will join our Enterprise Systems team and be part of all things Salesforce — helping manage the platform’s day-to-day operations, driving adoption, and turning business needs into well-structured workflows and insights.
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products
• Participate in technical design sessions; develop technical solution documentation aligned with the business objectives 
• Develop, test, and document custom development, integrations, and data migration elements of a Salesforce implementation 
• Develop custom solutions and interfaces on top of the Salesforce platform 
• Execute test plans to ensure quality delivery 
• Follow coding standards and participate in code reviews during projects to ensure appropriate design patterns are followed 
• Provide estimates and work breakdown structures for assigned tasks 
• Stay up-to-date on the Salesforce platform’s evolving capabilities, and bring recommendations to the team

Salesforce Developer

Salesforce Developer managing day-to-day Salesforce operations for a fintech company. Driving adoption and creating workflows to improve business processes.

project-manager

• Lead end-to-end delivery of enterprise Caseware implementations
• Establish and manage formal project governance
• Create and maintain project plans
• Act as the primary client-facing delivery lead
• Coordinate cross-functional delivery teams
• Proactively manage project risks, issues, and change requests
• Oversee enterprise data migration, integrations, and testing
• Provide clear executive-level reporting
• Drive client readiness and adoption
• Manage project financial performance

Project Manager, Professional Services

Project Manager leading complex client implementations at Caseware, an established Fintech company. Responsible for delivery excellence, stakeholder governance, and cross-functional collaboration.

Caseware

About the company

Open jobs

28 jobs found

Product Analyst, Data Platform and Analytics

Caseware

Creative Lead, Brand Experience

Caseware

Senior IT Manager

Caseware

Product Manager, Assurance Platform

Caseware

Product Manager, AI Products

Caseware

Intermediate UX Designer

Caseware

Salesforce Developer

Caseware

Project Manager, Professional Services

Caseware