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Financial Empowerment Program Facilitator
Posted 4 hours ago
About the role
- Financial Empowerment Facilitator delivering Momentum's poverty-reduction programs in Calgary. Supporting participants through financial education, intake, workshops, referrals, and case management.
Responsibilities
- Report to the Financial Empowerment Manager and deliver assigned Financial Empowerment programs effectively
- Conduct community outreach and deliver program presentations to community members, Momentum staff, and classes
- Schedule and facilitate program information sessions and educational workshops
- Manage participant intake, interviews, assessment, and selection according to Momentum and funder guidelines
- Refer unaccepted candidates to more appropriate interventions
- Coordinate workshops, guest speakers, and special events
- Build and maintain participant relationships through online and in-person interactions
- Provide ongoing participant support, monitor progress, and implement evaluation and feedback
- Enforce attendance, participation, and other program policies
- Contribute to internal and external reporting
- Maintain accurate and updated participant records in Dynamics 365 CRM
- Address participants' financial, personal, attendance, and day-to-day concerns
- Make referrals and follow up on outcomes
- Attend team, staff, community meetings, events, committees, training, conferences, seminars, and workshops
- Develop and maintain relationships with referring agencies
- Contribute collaboratively to Momentum's organizational culture and shared accountability
Requirements
- Post-secondary degree in Social Work or human services related field, Education, Communication or Business, complemented by other training or experience adult education or case management
- Strong facilitation, instructional and/or public speaking skills
- Experience in program management, including evaluation and achieving results
- Experience in working with multi-cultural and/or highly barriered individuals of all ages
- Strong organizational, interpersonal and coordination skills
- Able to work well independently and within a team setting
- Good decision making and analytical skills
- Relevant experience in non-profit sector and working with volunteers
- Strong knowledge of financial literacy, an asset
- Strong computer literacy including MS Office suite and Outlook
Benefits
- Competitive compensation and benefits
- Open, equitable, inclusive, and growth-focused work environment
- Relevant training, conferences, seminars, and workshops, as schedule allows
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