Director, Product – 3 Month Term

Posted 2 weeks ago

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Payments Director leading Real-Time Rail modernization for Central 1, which enables Canadian credit unions and financial institutions. Shaping payments strategy, client engagement, and regulatory readiness.

Responsibilities

  • Lead critical workstreams supporting multi-year regulatory and industry-mandated programs, including Real Time Rails and Future State of Retail Batch.
  • Ensure alignment across internal and external stakeholder change management and industry communications in partnership with Marketing & Communications and Account Engagement.
  • Identify product innovation and feature opportunities that enhance member experience and drive commercial value for Central 1 Payments and its clients.
  • Work with cross-functional teams to deliver and roll out new products and services to the credit union system.
  • Partner with Marketing Communications, Client Engagement, and Business Development to support business growth and client education on trends and regulatory changes.
  • Shape the medium- and long-term payments product vision using client insights, market trends, regulatory requirements, and commercial considerations.
  • Contribute to building a high-performance product organization, including managing and developing a direct-report product manager.
  • Own the end-to-end strategy and execution of the Strategic Advisory Council as a forum for industry intelligence, client engagement, and roadmap validation.
  • Report to the Acting Head of Payments.
  • Perform other projects as assigned.

Requirements

  • Bachelor's degree or an equivalent combination of education and experience.
  • 7+ years of experience in a related role, preferably in Payments Strategy, Payments Product Management, or a similar discipline.
  • Strong understanding of the Canadian payments landscape, including regulatory developments and their impact on credit unions, challenger banks, and the broader financial services industry.
  • Experience contributing to or leading payments modernization initiatives, such as Real-Time Rail (RTR), is considered an asset.
  • Demonstrated ability to think strategically, conceptually, and analytically to identify opportunities and develop product solutions that address client needs and market demands.
  • Proven experience gathering, analyzing, and communicating customer feedback, product requirements, usability challenges, and enhancement opportunities.
  • Excellent communication, presentation, and stakeholder management skills, with the ability to engage effectively with clients, industry partners, vendors, leadership teams, and executive audiences.
  • Strong research and analytical capabilities, leveraging both quantitative data and qualitative insights to support decision-making and product strategy.
  • Experience developing executive-level presentations and supporting leadership participation in industry forums and external engagements.
  • Ability to balance customer experience, business objectives, and regulatory requirements when evaluating opportunities and recommending solutions.
  • Adaptable and effective in evolving regulatory, market, and organizational environments.
  • Capable of managing both strategic priorities and detailed execution while maintaining a focus on overall business objectives.
  • Self-motivated and able to make sound business decisions with limited supervision and guidance.
  • Exceptional relationship-building, collaboration, and interpersonal skills, combined with a high degree of intellectual curiosity.
  • Demonstrated leadership capabilities, with the ability to influence and drive outcomes across cross-functional teams.
  • Strong organizational, analytical, problem-solving, and time management skills.
  • Proven ability to manage multiple priorities and deliver high-quality results in a fast-paced environment.
  • Experience working with payments networks, industry associations, or related organizations is an asset.
  • Proficiency with Microsoft Office, Copilot, and other productivity tools.

Benefits

  • Work-life flexibility
  • Hybrid work environment
  • Variable annual incentive plan
  • Generous annual vacation allotment
  • Top-notch flexible benefits plan including family building and gender affirmation
  • Retirement Plan, matched contributions at 6%
  • Access to a learning platform and educational assistance support
  • Access to a virtual wellness platform
  • Career development opportunities
  • Wellness Flex Fund to support personal interest and activities
  • Day off to volunteer in your community and other paid time off options
  • Corporate discounts
  • Subject to employment agreement

Job title

Job type

Contract

Experience level

Lead

Salary

CA$90 - CA$100 per hour

Degree requirement

Bachelor's Degree

Tech skills

Ruby on Rails

Location requirements

HybridVancouverCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.