Team Leader guiding Remote’s global SRE platform for compliant international employment. Leading engineers and reliability across Kubernetes, AWS, observability, and infrastructure.
About the role
- Principal SRE leading Cerence’s Site Reliability Engineering function for cloud-native automotive AI systems. Owning reliability strategy, incident escalation, observability, automation, and SLO governance.
Responsibilities
- Lead Cerence's Site Reliability Engineering team and own the reliability, availability, and operational health of its cloud-native automotive AI platform
- Help select, mentor, and technically develop the team across multiple locations
- Set technical direction and priorities and contribute performance and growth input to team managers
- Design and maintain a sustainable on-call rotation and monitor page load and team health
- Own and drive the reliability roadmap across a 2–3 quarter horizon
- Define and govern SLI/SLO/SLA frameworks for customer program availability targets up to 99.95%
- Serve as Tier 2 technical escalation point for major incidents in partnership with the Global Operations Center
- Champion blameless postmortem culture and ensure actionable outcomes
- Lead and improve Production Readiness / NFR reviews with development teams
- Contribute to root cause analysis and own systemic improvements
- Approve high-risk and out-of-window production changes
- Set strategic direction for metrics, dashboards, alerting, escalation, and automation
- Drive CI/CD automation pipelines for service deployments, rollbacks, and operational tasks
- Partner with DevOps and platform teams to evolve shared infrastructure
- Embed reliability into the SDLC through collaboration with development managers and architects
- Participate in service reliability consulting and architectural reviews
- Communicate reliability posture and risk to technical and non-technical stakeholders
Requirements
- 8+ years of hands-on experience in site reliability, DevOps, or cloud platform roles, including time leading a team or owning a function
- A track record of setting technical direction and holding standards across a team — with or without formal authority
- Hands-on experience with container orchestration frameworks (Kubernetes, Docker, Istio)
- Experience with public cloud platforms (Azure primarily; AWS and Google Cloud)
- Familiarity with observability tooling — metrics pipelines, dashboarding, and alerting (e.g., Zabbix, Prometheus, Grafana)
- Experience with CI/CD pipelines and infrastructure-as-code practices (e.g., Terraform, Flux)
- Proficiency in at least one scripting or programming language (Python, Go, Shell, etc.)
- Strong UNIX/Linux background, including system configuration, performance debugging, and network fundamentals (Layer 4/5, DNS, HTTP/S, TLS)
- Excellent written and verbal communication skills in English
- Previous site reliability leadership experience
- Experience leading distributed or multi-site technical teams
- Background in high-availability service design (redundancy, failover, blast radius)
- Experience with log aggregation and analytics platforms (Loki, Thanos)
- Familiarity with ITSM and project tooling (Jira, Confluence)
- Experience in automotive, embedded, or latency-sensitive production environments
Benefits
- Annual bonus opportunity
- Insurance coverage (medical, dental, vision, life, and disability)
- Paid time off
- Paid holidays
- Company contribution to the RRSP (Registered Retirement Savings Plan)
- Equity awards for certain positions and levels
- Remote and/or hybrid work available depending on the position
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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