Product Designer shaping Pogo’s consumer insights platform connecting brands with verified shoppers. Designing B2B and consumer experiences powered by purchase data and AI.
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Staff Product Designer, Design Systems
Posted 4 days ago
About the role
- Staff Product Designer owning AI-first design systems for Clio, the global leader in legal AI technology. Defining trustworthy agentic interactions, scalable patterns, and cohesive experiences across legal products.
Responsibilities
- Partner with Product and Engineering leaders to define experience strategy, success metrics, and high-leverage priorities grounded in customer insights and business outcomes
- Translate complex workflows and constraints into clear direction and durable experience decisions
- Lead end-to-end design across multi-surface journeys from opportunity framing through prototyping, validation, and high-quality execution
- Shape long-term experience vision through storytelling and collaborative thinking
- Raise quality across the product ecosystem through cohesive, accessible, and scalable experiences
- Strengthen patterns, frameworks, and design system evolution across teams
- Facilitate decision framing and proactive cross-functional collaboration through ambiguity
- Mentor and elevate designers through critique, coaching, and strategic role-modelling
- Partner with the product design manager to uphold design quality and craft
- Contribute to design culture, Staff-level forums, and organization-wide initiatives
- Own the vision and evolution of Clio’s design system for the AI-first era
- Define frameworks, patterns, and standards for agentic product experiences, including AI interaction models, streaming states, content voice, brand expression, and evaluation heuristics
Requirements
- 8+ years of Product Design experience
- B2B SaaS experience preferred but not required
- Ability to design scalable experiences across multiple customer segments and/or products
- Experience leading complex, cross-team initiatives across interconnected systems
- Track record of shipping high-quality work that solves customer problems and moves product metrics
- Strong product judgment and business acumen
- Deep mastery of UX craft, including interaction design, information architecture, usability, and visual design
- Advanced customer-centric discovery practice
- Proven experience designing AI-powered experiences involving trust, transparency, and user control
- Proven systems thinking and ability to design reusable frameworks and patterns
- Expertise in modern design and prototyping tools
- Practical fluency with AI tools such as Figma Make, Cursor, and Gemini
- Excellent presentation and storytelling skills
- Skilled facilitation and decision framing
- Strong cross-functional partnership skills
- Experience mentoring peers
- Track record of evolving a design system from functional to foundational, including rollout rigor, documentation, and architecture
- Fluency with agentic or AI-first products where system behavior, delegation, trust, and human oversight are central
- Shipped AI interaction patterns including streaming states, citations, confidence signaling, refusals, and error recovery
- Experience adapting platforms for distinct customer verticals, vocabularies, workflows, or compliance contexts
- Content design or UX writing experience is a bonus
Benefits
- Competitive, equitable salary
- Top-tier health benefits
- Dental insurance
- Vision insurance
- Hybrid work environment
- Flexible time off policy, with an encouraged 20 days off per year
- $2000 annual counseling benefit
- RRSP matching
- RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
- Accessibility accommodations during the recruitment process
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