Senior IT service desk administrator supporting Net Health’s healthcare SaaS workforce. Managing endpoints, Microsoft 365, identity, automation, security, and enterprise AI platforms remotely.
About the role
- Field Service Representative installing, repairing, and maintaining Beckman Coulter diagnostic instruments for hospital laboratories. Serving customers remotely from Quebec while supporting instrumentation sites across Canada.
Responsibilities
- Provide exceptional customer service to clients while installing and maintaining diagnostic instruments in hospital laboratory environments
- Serve assigned customers under minimal supervision
- Troubleshoot, install, validate, maintain, and repair designated instrumentation
- Complete preventative maintenance, field modifications, instrument repairs, and work order/service documentation accurately and on time
- Occasionally travel across Canada to support sites using the company’s instrumentation
- Report to the Quebec District Service Manager as part of the Service department serving the Chicoutimi/Jonquière area
Requirements
- Technical degree in biomedical, laboratory, electronics, or a related field with a minimum of 1 year of experience troubleshooting, installing, and maintaining laboratory equipment at customer sites OR 1 year of mechanical or electrical experience
- Bilingualism in French and English, spoken and written
- Ability to travel to the United States for training
- Ability to regularly lift, move, slide, raise, and/or place up to 50 lbs.
- Ability to stand, walk for prolonged periods, and sit; squat and kneel; ascend and descend stairs; reach with hands and arms
- Field service experience is a plus
- Technical service experience with hematology and chemistry instruments is a plus
Benefits
- Bonus/incentive pay eligibility
- Paid vacation
- Medical, dental, and vision insurance
- Pension fund
- Flexible remote work
- Work-from-home arrangement
- Reasonable accommodation for disabilities
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Group Service Representative administering group insurance plans and serving Desjardins members and clients. Managing large employer groups, client relationships, plan changes, and personalized insurance solutions.
Technical Representative delivering specialty chemical solutions to Alberta fleet wash, surface treatment, water treatment, and industrial customers. Servicing equipment, conducting testing, managing accounts, and supporting customer growth.
Outreach Representative promoting BioTalent Canada’s employer programs and research projects to Canadian bioscience employers. Generating leads through cold outreach, inbound inquiries, prospect qualification, and CRM tracking.
Field Service Representative servicing and troubleshooting ATS automation systems for life sciences manufacturers. Leading customer - site support, vendors, service projects, and system - build integration with extensive travel.
Commercial Account Representative coordinating vehicle sales, inventory, reporting, and customer support for OPENLANE’s Canadian used - vehicle marketplace. Supporting accounts across 14 Vehicle Logistic Centers.
Member Experience Representative engaging with Plan Members via phone, email, and chat. Creating effective customer experiences discussing benefits coverage and claim submissions.
Field Service Representative for GE HealthCare providing technical service and support for diagnostic imaging equipment. Focus on customer satisfaction and service delivery across Saskatchewan.
Asset Protection Representative safeguarding business and customers in high - volume retail environments. Requires vigilance, professionalism, and quick decision - making for theft and fraud prevention.
Branch Coverage Representative part of a dedicated team driving sales growth for Stanley Black & Decker. Forming strategic partnerships and conducting sales calls to deliver solutions to End Users across the power tools market.