About the role

Clinical Implementation Specialist supporting Dentsply Sirona’s digital dentistry products for Toronto-area customers. Delivering clinical training, workflow implementation, troubleshooting, and adoption support with extensive field travel.

Responsibilities

Deliver in-person clinical education, training, and implementation support at customer sites, with up to approximately 75% travel and virtual follow-up as needed
Train clinicians and teams on digital dentistry workflows, including CBCT imaging, intraoral scanning, CAD/CAM, and chairside restorative solutions
Provide clinical and workflow support to customers, internal teams, and partners
Serve as a trusted resource for customers, sales teams, and dealers
Identify workflow gaps and troubleshoot issues
Recommend practical improvements and coordinate escalations with Customer Care/GBS/Digital teams when needed
Develop and maintain teaching materials supporting standardized delivery
Share structured field feedback to improve training programs, workflow guidance, and customer outcomes
Stay current on clinical trends in digital dentistry

Bachelor’s degree in Dentistry, Dental Technology, Medical Technology, or a related field, or equivalent clinical/dental industry experience
Strong clinical background with hands-on experience in digital dentistry workflows, chairside and/or laboratory
Experience with imaging and restorative/CAD-CAM processes
Demonstrated success delivering in-person clinical training and coaching dental teams in real-world settings
Strong communication and presentation skills
Ability to translate technical concepts into simple, usable workflows
Strong organizational skills and follow-through
Ability to manage a field schedule and document activity as required
Willingness and ability to travel extensively, up to approximately 75%
Must have the right to work in Canada

Virtual follow-up support as needed
Equal-opportunity employer
Accommodation support for candidates with disabilities during the application process