Senior IT Problem Management Advisor improving service management and stability across Desjardins’s Property and Casualty Insurance IT Division. Leading cross - functional improvement, governance, reporting and ITIL practices.
About the role
- Business Advisor developing and maintaining client relationships for Desjardins. Responsible for providing customer service and selling specialized products and services.
Responsibilities
- Help serve, prospect for, solicit, and develop and maintain business relationships with members and clients
- Provide customer service and help sell specialized products and services
- Actively help develop and maintain business relationships with clients
- Drive results by reviewing complex information requests
- Analyze member/client needs and develop personalized solutions
- Advise and assist current and potential members and clients
Requirements
- College diploma in a related field
- A minimum of one year of relevant experience
- Knowledge of French is required
- Action oriented
- Customer Focus
- Differences
- Drive results
- Interpersonal Savvy
- Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses
Job title
Job type
Experience level
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Not specified
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