Business account manager at Desjardins, a financial cooperative, maintaining client relationships and managing business portfolios. Advising clients, negotiating terms, and advancing sales objectives.
Responsibilities
Maintain lasting, personal business relationships with clients to promote services
Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them
Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives
Prepare integrated service offers that balance member/client satisfaction, profitability and risk
Negotiate terms
Advise and assist clients
Represent and negotiate on behalf of Desjardins
Enter the organization into agreements in accordance with current processes, standards and directives
Help the unit achieve its sales and business development objectives
Requirements
Bachelor's degree in a related field
A minimum of two years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented
Communicates effectively
Customer Focus
Differences
Drive results
Interpersonal Savvy
Nimble learning
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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