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About the role

  • Business account manager at Desjardins, a financial cooperative, maintaining client relationships and managing business portfolios. Advising clients, negotiating terms, and advancing sales objectives.

Responsibilities

  • Maintain lasting, personal business relationships with clients to promote services
  • Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them
  • Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives
  • Prepare integrated service offers that balance member/client satisfaction, profitability and risk
  • Negotiate terms
  • Advise and assist clients
  • Represent and negotiate on behalf of Desjardins
  • Enter the organization into agreements in accordance with current processes, standards and directives
  • Help the unit achieve its sales and business development objectives

Requirements

  • Bachelor's degree in a related field
  • A minimum of two years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • Action oriented
  • Communicates effectively
  • Customer Focus
  • Differences
  • Drive results
  • Interpersonal Savvy
  • Nimble learning

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridMontrealCanada

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