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About the role

  • Member/client service advisor at Desjardins providing customer service and selling specialized products. Building and maintaining business relationships with clients in a hybrid work environment.

Responsibilities

  • Solicit and develop and maintain business relationships with members and clients
  • Provide customer service and help sell specialized products and services through multiple distribution channels based on member/client needs
  • Ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures
  • Establish an advisory relationship by identifying current and potential needs and supporting client retention
  • Advise members and clients on specialized products and services and ensure member/client satisfaction

Requirements

  • College diploma in a related field
  • A minimum of one year of relevant experience
  • Knowledge of French is required
  • Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Job type

Full Time

Experience level

Junior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridMontrealCanada

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