HR technology manager leading Workday applications and analysts for TD, a major North American bank. Driving employee - focused transformation across HR systems, processes, and experiences.
About the role
- Desjardins market development assistant manager leading financial-services sales teams and member relationships in Granby. Driving strategy, talent development, service quality and profitability.
Responsibilities
- Lead the department and manage a team dedicated to selling financial products and services
- Build and maintain long-term business relationships with members and clients
- Develop and monitor a business plan addressing priorities, challenges and objectives
- Ensure sector performance and sound, prudent risk management
- Monitor results and manage employee and department performance
- Oversee employee skills development and ensure high-quality service
- Coach team members and provide advisory services and recommendations tailored to member and client needs
- Support the immediate supervisor in developing business strategies aligned with Desjardins’s strategic priorities
- Manage service quality, business relationships and the member/client experience
- Implement and monitor action plans to achieve target results
- Promote talent acquisition and management, team synergy and change management
- Lead, coach and motivate the team to develop skills, boost engagement and empower employees
- Develop a competitive and profitable service offer with partnerships across the organization
- Ensure process efficiency, continuous improvement and profitability
- Promote the Desjardins brand and strengthen community ties
- Uphold Desjardins’s cooperative values
Requirements
- Bachelor's degree in a related field
- A minimum of four years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Mutual fund representative certificate – Autorité des marchés financiers
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
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Not specified
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Assistant Manager leading Desjardins financial product sales and member services in Granby. Managing teams, business plans, client relationships, talent development, and service profitability.
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