Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Claims technician processing life and health insurance claims for Desjardins. Supporting projects, analyzing eligibility and improving insurance processes, tools, and systems.

Responsibilities

  • Process life and health insurance claims, promote occupational health and manage disabilities
  • Provide technical support for projects and operational issues
  • Conduct technical studies, research and analysis to evaluate eligibility for benefits and the risk of legal action based on contractual clauses
  • Serve as resource person for the submission of solutions and action plans
  • Speak with and write to professionals, partners and clients to obtain and provide information, justifications and interpretations of claims and insurance policies
  • Roll out and maintain software and manual and automated processes
  • Train users
  • Prepare technical notes to enhance the skills and knowledge of users and their teams
  • Help practitioners follow the unit’s processes and use its business solutions, tools and systems

Requirements

  • College diploma in a related field
  • A minimum of two years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Advanced proficiency of English
  • Action oriented
  • Ambiguity
  • Customer Focus
  • Decision quality
  • Differences
  • Nimble learning
  • Situational adaptability

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridLevisCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.