Communications Advisor supporting Desjardins caisse communications, events, social media, and community relations. Advising managers and coordinating member, community, sponsorship, and internal communications.
About the role
- Communications Advisor supporting Desjardins caisse communications, events, media, and community relations. Developing plans, advising managers, managing campaigns, events, sponsorships, and social media.
Responsibilities
- Develop the caisse's annual communication activities plan based on the allocated budget
- Provide recommendations to managers regarding communication strategies and activities targeting various clienteles, community organizations, officers and employees
- Assist managers in carrying out communication activities
- Advise managers in developing, improving and implementing communications solutions, programs and tools
- Assist in developing, monitoring and implementing internal and external communications action plans aligned with Desjardins Group's targeted results and strategic orientations
- Maintain the caisse's and Desjardins Group's positive image by identifying potential risks and informing general management and involved partners
- Monitor service-quality activities for members and customers, including surveys and complaint processing
- Receive, assess and recommend sponsorship, donation and subscription requests and follow up on funding levels
- Assist the manager in negotiating sponsorship, donation and subscription agreements
- Assist in producing the caisse's social responsibility report
- Oversee the organization and logistics of caisse events, including writing speeches for annual general meetings and special meetings
- Produce the annual report
- Analyze, select and ensure the quality of communication vehicles for members and customers, including letters and mass mailings
- Produce and disseminate information for local newspapers and internal communications
- Support caisse representatives in maintaining business relationships with clienteles and community organizations
- Assist with organizing customer and community-organization events, including information sessions, conferences and school caisse activities
- Moderate social media communities, draft informational content and ensure relevance and coherence of comments and interactions
- Identify needs and follow up on advertising-placement mandates with involved partners
- Follow up on Desjardins Group merchandising proposals, including ordering promotional materials and posters for caisse sites
Requirements
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Advanced proficiency of French, both spoken and written
- Action oriented
- Communicates effectively
- Customer Focus
- Differences
- Interpersonal Savvy
- Nimble learning
- Plans and aligns
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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