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About the role

  • Communications Advisor supporting Desjardins caisse communications, events, social media, and community relations. Advising managers and coordinating member communications, sponsorships, advertising, and reports.

Responsibilities

  • Support and advise caisse managers in selecting, applying and implementing communications solutions, practices, programs and tools
  • Participate with the caisse management committee to develop the annual communications activities plan within the allocated budget
  • Advise managers on communication activities for client segments, community organizations, officers, managers and employees, and help carry out these activities
  • Identify potential risk situations and inform the caisse’s general manager and relevant partners
  • Monitor service-quality activities, including surveys and complaints
  • Analyze sponsorship, donation and fundraising requests, make recommendations, conduct follow-ups, and help produce the caisse’s social responsibility report
  • Analyze, select and ensure the quality of communication methods for members and clients
  • Produce and communicate information for local and internal newspapers
  • Support representatives in maintaining relationships with client groups and community organizations
  • Help organize events, including information sessions, seminars and School Caisse activities
  • Manage social media communities by writing content and ensuring relevant, consistent comments and interactions
  • Follow up on advertising placement guidelines with partners
  • Follow up on merchandising proposals and order promotional materials
  • Help organize logistics for annual and special general meetings
  • Oversee production of the annual report

Requirements

  • Bachelor's degree in a related field
  • A minimum of one year of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French, both spoken and written
  • Knowledge of products and services for members, Desjardins Business centres, components and distribution networks, and competitors
  • Knowledge of the external environment
  • Knowledge of communication and advertising methods, techniques and resources
  • Understanding of the philosophy and fundamentals of financial services cooperatives
  • Knowledge of policies, legislation, standards and ethics governing caisse operations and centres
  • Knowledge of service standards
  • Familiarity with the democratic structure of caisses and Desjardins Group
  • Action oriented
  • Business insight
  • Customer Focus
  • Differences
  • Interpersonal Savvy
  • Nimble learning

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Accessibility accommodations during the recruitment process

Job type

Full Time

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridRimouskiCanada

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