Senior Product Manager owning zero - to - one communications products for Jane’s clinic SaaS platform. Shaping AI strategy, customer outcomes, roadmaps, and commercialization.
About the role
- Communications Advisor supporting Desjardins caisse communications, events, media, and community relations in Rimouski. Developing communication plans, advising managers, and engaging members and community organizations.
Responsibilities
- Develop the caisse's annual communication activities plan based on the allocated budget
- Provide recommendations to managers on communication strategies and activities for various clienteles, community organizations, officers and employees
- Assist managers in carrying out communication activities
- Advise managers in developing, improving and implementing communications solutions, programs and tools
- Assist in developing, monitoring and implementing internal and external communications action plans aligned with Desjardins Group's targeted results and strategic orientations
- Maintain the caisse's and Desjardins Group's positive image by identifying potential risks and informing general management and partners
- Monitor service quality activities for members and customers, including surveys and complaint processing
- Assess and recommend sponsorship, donation and subscription requests and follow up on funding
- Assist with negotiating sponsorship, donation and subscription agreements
- Assist in producing the caisse's social responsibility report
- Oversee logistics and speechwriting for caisse events, including annual general and special meetings
- Produce the annual report
- Analyze, select and ensure the quality of communication vehicles for members and customers
- Produce and disseminate information for local newspapers and internal communications
- Support caisse representatives in maintaining relationships with clienteles and community organizations
- Organize events for customers and community organizations, including information sessions, conferences and school caisse activities
- Moderate social media communities and draft informational content for publication
- Ensure the relevance and coherence of social media comments and interactions
- Follow up on advertising placement mandates with involved partners
- Follow up on Desjardins Group merchandising proposals and order promotional materials
Requirements
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Action oriented
- Business insight
- Customer Focus
- Differences
- Interpersonal Savvy
- Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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