Financial Services Agent supporting Desjardins account managers with business financing documentation, transactions, credit monitoring, and client follow-ups.
Responsibilities
Support account managers by performing operational tasks related to financing products and services
Prepare documentation for member and client meetings, including data entry, updating financial statements and profiles, profitability analyses, and recording sales opportunities
Add, verify, and record activities and transactions, including payouts, renewals, financing offers and changes, loan contracts, guarantee forms, notary and discharge documentation, and registrations
Finalize documents after member and client meetings by updating files, recording follow-ups, and updating financial statements
Monitor lines of credit by conducting preliminary analyses to determine necessary coverages and updating systems
Process files and reports, including loan and guarantee follow-ups
File, manage, purge, and archive documents according to applicable practices and rules
Contact members and clients regarding missing or unsigned documents
Ensure files are complete and comply with deadlines and quality standards
Respect policies, practices, and standards for secure transactions and operations
Requirements
Attestation of Collegial Studies
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Ability to compile financial statements
Knowledge of loan and guarantee contracts
Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition
Ability to enter financial data in the systems
Knowledge of financing and credit management practices related to businesses
Familiarity with compliance requirements for regulations on the distribution of financial products and services
Understanding of the philosophy and inner workings of a financial services cooperative
Knowledge of operational procedures related to financing and sales support activities
Knowledge of service standards
Action oriented
Communicates effectively
Customer Focus
Differences
Interpersonal Savvy
Nimble learning
Situational adaptability
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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