Desjardins Manager leading sales or operations activities and specialized administrative services in Saint-Jérôme. Managing teams, performance, action plans, and member/client satisfaction.
Responsibilities
Support the immediate supervisor by helping with work organization, operational planning and special initiatives
Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
Support the administrative unit’s action plan by successfully managing individual and team performance
Continuously improve the management of processes under your responsibility
Promote Desjardins Group’s cooperative values
Represent the organization and conduct business intelligence
Requirements
Bachelor's degree in a related field
A minimum of ten years of relevant experience, including six years in a management role
Other combinations of qualifications and relevant experience may be considered
To hold the title of Financial Planner
Be registered, or eligible for registration, as a Registered Representative Supervisor (or commit to obtaining the registration)
Knowledge of French is required
Action oriented
Collaborates
Communicates effectively
Customer Focus
Decision quality
Develops talent
Drive results
Engagement
Innovation
Interpersonal Savvy
Work processes
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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