About the role

Market Development Manager leading financial product sales, member relationships, and team performance for Desjardins Ontario Credit Union. Driving strategic growth, service quality, talent development, and profitability.

Responsibilities

Support the immediate supervisor by helping to develop business strategies aligned with Desjardins’s strategic priorities and unit challenges
Ensure service quality and business relationships, and manage the member/client experience
Implement and monitor action plans to achieve target results
Establish management and communication practices supporting talent acquisition, talent management, team synergy and change management
Lead, coach and motivate the team to develop skills, increase engagement and empower employees
Implement and develop a competitive, profitable service offer with partnerships across the organization
Ensure process efficiency and continuous improvement, and increase profitability
Promote the Desjardins brand and strengthen the organization’s community roots
Uphold Desjardins’s cooperative values
Strategically and operationally manage a team selling financial products and services
Build and maintain long-term relationships with members and clients
Prepare and monitor a business plan addressing priorities, challenges and objectives
Ensure sector performance and sound, prudent risk management
Follow up on results and manage employee and department performance
Oversee employee skills development and ensure high-quality service
Serve as coach and provide advisory services and recommendations based on member and client needs

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Accommodations at any stage in the recruitment process