Product Administration Technician

Posted 13 hours ago

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About the role

  • Desjardins product administration technician supporting specialized financial products and client accounts. Researching processes, preparing technical guidance, and implementing new tools.

Responsibilities

  • Carry out specialized technical studies, research and analysis
  • Serve as resource person for the submission of solutions and action plans
  • Prepare technical notes to enhance the skills and knowledge of users and their teams
  • Help practitioners follow the unit’s standards and processes and use its business solutions, tools and systems
  • Provide technical support for the implementation of new products and tools
  • Provide administrative support to Desjardins components and help administer specialized products and member/client accounts
  • Research and analyze processes, information management and data processing
  • Solve technically complex problems and recommend changes or adjustments to methods and procedures

Requirements

  • College diploma in a related field
  • A minimum of three years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridMontrealCanada

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