Staff Product Manager building Affirm’s consumer loyalty program for its buy - now - pay - later platform. Launching rewards, tiers, and engagement loops while optimizing program economics and retention.
About the role
- Product Owner shaping member experiences and strategic products at Desjardins. Managing backlogs, complex initiatives, stakeholders, and product-owner coaching.
Responsibilities
- Represent the voice of the client in projects and be responsible for the member/client experience
- Prepare a range of products and services to ensure a positive member/client experience
- Collaborate with the project developer and business analyst to ensure solutions meet user needs and expected project benefits are delivered
- Manage relationships with project stakeholders
- Lead and influence squad specialists and stakeholders in strategic, complex, innovative, cross-sector planning, feasibility and development projects
- Contribute to strategic orientations and business positioning
- Make recommendations on highly complex files and projects affecting business-sector orientations
- Establish product backlogs for projects, mandates and development activities
- Advise and assist clients and partners with positioning, planning, development, performance and follow-up of strategic mandates
- Oversee development and updating of policies, standards, models and programs
- Identify and analyze problems, develop diagnostics and make recommendations on business solutions and market-development strategies
- Coach other product owners
- Represent the unit in dealings with senior management committees and decision-making bodies
- Represent Desjardins when negotiating and committing to agreements with partners and external organizations
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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