Lead Product Manager shaping AI - enabled appointment, queue, and video banking software for financial institutions. Driving product strategy, roadmaps, customer value, and responsible AI innovation.
About the role
- Product Owner shaping member experiences and strategic products at Desjardins Group. Leading complex product backlogs, stakeholder decisions, and business solutions.
Responsibilities
- Represent the voice of the client in projects and be responsible for the member/client experience
- Prepare a range of products and services to ensure a positive member/client experience
- Collaborate with the project developer and business analyst to ensure solutions meet user needs and deliver expected project benefits
- Manage relationships with project stakeholders
- Lead and influence squad specialists and stakeholders in strategic, complex, innovative, multi-sector projects
- Contribute to strategic orientations and business positioning
- Make recommendations on highly complex files and projects with major business impact
- Establish product backlogs for projects, mandates, and development activities
- Advise and assist clients and partners with positioning, planning, development, performance, and follow-up of strategic mandates
- Oversee development and updating of policies, standards, models, and programs
- Identify and analyze problems, develop diagnostics, and recommend business solutions and market-development strategies
- Coach other product owners
- Represent the unit before senior management committees and decision-making bodies
- Represent Desjardins in negotiations and agreements with partners and external organizations
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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