Desjardins securities advisor supporting account management, transactions, documentation, and client service. Hybrid role serving members and clients across Québec locations.
Responsibilities
Support advisors by performing all administrative and operational tasks involved in securities account management
Track client account transactions daily and resolve administrative situations
Maintain close, regular contact with clients, employees and partners to answer questions, take action and monitor changes in circumstances
Support member and client needs while ensuring satisfaction, business growth, sound risk and compliance management, and adherence to current practices and policies
Prepare documentation for member and client meetings
Manage advisors’ calendars and voicemail
Complete account openings, forms and securities transactions as directed by advisors
Handle queries, conduct research and propose solutions tailored to member and client needs
Participate in producing reports and statistics and preparing related documents
Requirements
General college diploma in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Customer Focus
Drive results
Interpersonal Savvy
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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