Senior IT Problem Management Advisor improving service management and stability across Desjardins’s Property and Casualty Insurance IT Division. Leading cross - functional improvement, governance, reporting and ITIL practices.
About the role
- Senior finance advisor leading audits, inspections and strategic treasury initiatives for Desjardins. Advising executives, developing policies and negotiating agreements with external partners.
Responsibilities
- Advise clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
- Develop and update policies, standards, models and programs to support the unit’s strategic projects and initiatives
- Identify, analyze and diagnose major issues and make recommendations to decision-making bodies
- Represent the unit before senior management committees and decision-making bodies
- Represent and negotiate on behalf of Desjardins and enter the organization into agreements with external partners and organizations
- Lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors
- Develop and recommend strategic directions and business positions
- Serve as expert advisor, subject matter expert, resource person and coach for senior management and decision-making bodies
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Action oriented
- Communicates effectively
- Customer Focus
- Differences
- Ensures accountability
- Interpersonal Savvy
- Nimble learning
- Situational adaptability
- Strategic mindset
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Hybrid work arrangement
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