Senior Workforce Capacity Advisor supporting Desjardins Group’s large-scale transformations. Modeling demand, capacity and staffing scenarios for change-management portfolios.
Responsibilities
Develop and maintain a forward-looking view of workforce capacity by portfolio, level and skill
Consolidate current and projected demand and translate it into resource needs
Model capacity and develop scenarios to anticipate gaps, overloads and bottlenecks
Support decisions regarding the allocation, rebalancing and prioritization of the project portfolio
Produce analyses and recommendations for the manager and management committee
Provide functional leadership in the ongoing development of the Synergy tool with respect to resources, projects, assignments and availability
Establish governance and quality mechanisms for capacity data
Simplify planning and reporting mechanisms
Provide guidance to the data analyst and support the development of their expertise
Support Desjardins Group’s large-scale transformations through the Change Management Centre of Excellence
Requirements
Bachelor’s degree in business administration, operations management, business intelligence, human resources management, industrial engineering, project management or a related field
A minimum of six years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Demonstrated experience in demand, capacity and allocation modelling
Experience interpreting management data and developing scenarios and recommendations for management
Experience communicating analytical requirements to data specialists
Experience in the ongoing development of a management tool or data centralization platform
Experience working in a complex, cross-functional, matrix-based environment
Experience using and interpreting management dashboards, including in Power BI
Experience assessing the quality, consistency and limitations of the data used
Significant experience in capacity management, workforce planning, portfolio management or operational planning
Knowledge of French is required
Proficiency in the analysis and interpretation of management data
Proficiency in the definition and interpretation of capacity indicators
Proficiency in Excel
Knowledge of SharePoint and the Microsoft 365 ecosystem
Knowledge of the principles of data governance, quality and traceability
Action oriented
Communicates effectively
Courage
Customer Focus
Differences
Interpersonal Savvy
Nimble learning
Strategic mindset
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Accommodations at any stage in the recruitment process, based on request and eligibility
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