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About the role
- Signature Service Manager leading Desjardins wealth management operations across Saint-Jean-sur-Richelieu, Granby and Saint-Hyacinthe. Managing affluent-client relationships, business growth, compliance and specialist teams.
Responsibilities
- Manage the Signature Service office at a high strategic and operational level
- Build and maintain long-term business relationships with mass-affluent and high-net-worth Desjardins Securities members and clients
- Serve as an ambassador with the community, business community and partners
- Manage the wealth management strategic hub, member/client satisfaction and member/client experience
- Ensure members and clients are offered appropriate specialized products and services
- Lead implementation and execution of a business development plan for specialized wealth management products and services
- Direct members and clients to the right specialized wealth management offering within the territory
- Develop the office's full market potential in line with Desjardins Group strategic directions
- Manage people and performance, including performance, risk management and compliance
- Manage a multidisciplinary team of specialists
- Oversee employee skills development and coach the team
- Ensure business development in the territory and contribute to regional and Desjardins Group business development
- Ensure optimal growth, performance and productivity and help maintain Desjardins Group's financial soundness
- Direct, guide and motivate employees and foster development and engagement
- Lead change and ensure team agility
- Promote the Desjardins brand and strengthen the DSS office's roots in its market
- Promote Desjardins Group cooperative values
Requirements
- Bachelor's degree in a related field
- A minimum of ten years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Action oriented
- Business insight
- Customer Focus
- Develops talent
- Differences
- Drive results
- Engagement
- Nimble learning
- Teams
- Vision and purpose
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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