IAM Analyst II managing identity systems, access governance, and security operations for Best Buy’s technology retail business. Improving automation, compliance, and access controls in Vancouver’s remote - first model.
About the role
- Global benefits analyst supporting US, Canadian, and international programs at Docebo, an AI-powered learning platform. Managing benefits data, leave administration, employee inquiries, and wellbeing communications.
Responsibilities
- Assist with routine administration of US and Canadian benefits, including health, dental, vision, 401(k), and RRSP
- Support employee onboarding and open enrollment logistics
- Learn and support leave of absence administration, including US FMLA/STD and Canadian provincial leaves
- Support workplace accommodation administration by logging files, tracking timelines, and coordinating documentation
- Serve as a frontline contact for routine employee benefit questions and escalate complex queries
- Cross-check monthly carrier billing statements against Dayforce HRIS data
- Ensure accuracy of enrollment numbers and payroll deductions
- Use AI tools to streamline data entry, draft employee communications, and manage tasks
- Support international data projects
- Organize and draft communications for company-wide health and wellbeing initiatives
- Report to the Senior Director, Global Total Rewards, with daily operational guidance and mentorship from the Senior Global Benefits Specialist
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field
- Up to 1 year of experience; recent graduates and co-op/internship candidates encouraged
- Comfort with Microsoft Excel and Google Sheets
- Knowledge of basic formulas, PIVOT/VLOOKUPs/XLOOKUPs, and data formatting
- Strong numerical accuracy and attention to detail
- Eagerness to learn enterprise HRIS platforms such as Dayforce
- Proactive interest in using AI tools
- Ability to learn quickly, ask questions, and respond to constructive feedback
- Customer-focused and highly organized
- Exposure to basic US or Canadian HR and benefits concepts is an asset
Benefits
- Discretionary bonus incentive based on individual and company performance
- Employee Share Purchase Plan (ESPP) at a 15% discount
- Health benefits
- Paid vacation days
- Two company-wide Docebo Days
- Floating holidays for cultural celebrations
- Birthday off
- Family coverage offering time with children
- Employee Resource Groups, including PRIDE, DWA, BIDOC, and Green Ambassadors
- Company-wide events
- Hybrid work flexibility with three office days and flexibility the rest of the week
- Potential for contract extension or permanent placement
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