Operations Associate running finance, hiring, vendor, and business operations for Alia, a Shopify popup and engagement platform.
Maintaining processes and documentation while supporting a fast-scaling post-acquisition SaaS team.
Responsibilities
Maintain spend and budget tracking spreadsheets
Coordinate interview scheduling across candidates and the hiring team
Maintain candidate pipeline tracking, including status updates and follow-ups
Prepare and organize hiring materials such as job descriptions, assessment documents, and offer letter drafts
Track SOW (Statement of Work) completion status and follow up with vendors and contractors
Maintain a log of active contracts, renewal dates, and payment signatories
Support calendar management and light logistics coordination for the Head of Operations
Keep internal documentation (Notion) organized and up to date
Take on ad hoc research, reporting, and data entry as needed
Requirements
2+ years of experience in an operations role at a fast-paced company; startup experience strongly preferred
Fluent in written and spoken English
Willing and able to work EST hours, regardless of home country
Comfortable using spreadsheets beyond basic data entry, including formulas
High attention to detail and reliable follow-through on recurring tasks without heavy oversight
Comfortable handling financial and business data with discretion
A self-starter who wants to learn, works hard, and leans into ambiguity as scope shifts
Interest in ecommerce, Shopify, SaaS, or marketing technology is a plus
Benefits
Opportunity to grow alongside a team that has recently gone through a successful acquisition and is scaling quickly
Direct exposure to the operating rhythm of a company post-acquisition
Opportunity to take on increasing ownership as the role and team grow
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