Desjardins office operations agent supporting administrative processes, data entry, reporting, and unit coordination. Hybrid role serving operations in Lévis, Montréal, or Toronto.
About the role
- Operations Associate running finance, hiring, vendor, and business operations for Alia, a Shopify popup and engagement platform. Maintaining processes and documentation while supporting a fast-scaling post-acquisition SaaS team.
Responsibilities
- Maintain spend and budget tracking spreadsheets
- Coordinate interview scheduling across candidates and the hiring team
- Maintain candidate pipeline tracking, including status updates and follow-ups
- Prepare and organize hiring materials such as job descriptions, assessment documents, and offer letter drafts
- Track SOW (Statement of Work) completion status and follow up with vendors and contractors
- Maintain a log of active contracts, renewal dates, and payment signatories
- Support calendar management and light logistics coordination for the Head of Operations
- Keep internal documentation (Notion) organized and up to date
- Take on ad hoc research, reporting, and data entry as needed
Requirements
- 2+ years of experience in an operations role at a fast-paced company; startup experience strongly preferred
- Fluent in written and spoken English
- Willing and able to work EST hours, regardless of home country
- Comfortable using spreadsheets beyond basic data entry, including formulas
- High attention to detail and reliable follow-through on recurring tasks without heavy oversight
- Comfortable handling financial and business data with discretion
- A self-starter who wants to learn, works hard, and leans into ambiguity as scope shifts
- Interest in ecommerce, Shopify, SaaS, or marketing technology is a plus
Benefits
- Opportunity to grow alongside a team that has recently gone through a successful acquisition and is scaling quickly
- Direct exposure to the operating rhythm of a company post-acquisition
- Opportunity to take on increasing ownership as the role and team grow
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