People and Culture Director scaling Sapling Financial Consultants’ management consulting team from 30 to 100 employees. Leading talent strategy, employee experience, HR operations, and culture building.
About the role
- People & Culture Advisor guiding employee relations, manager coaching, and HR practices at Dulcedo, Canada's multidisciplinary talent management agency. Supporting teams across Canada and the U.S.
Responsibilities
- Serve as the first point of contact for employees and managers on workplace questions, concerns, and conflicts
- Coach managers through performance issues, team dynamics, and difficult conversations
- Lead employee relations cases end to end, including investigations, warning meetings, documentation, and follow-up
- Coordinate annual and quarterly performance reviews
- Contribute to annual compensation reviews and market benchmarking
- Guide onboarding and offboarding, including exit plans and exit interviews
- Manage sensitive and time-critical situations, escalating appropriately
- Develop, review, and refine HR policies, procedures, and practices
- Monitor federal, provincial, and state employment legislation for Canadian and U.S. workforce compliance
- Maintain accurate employee records in BambooHR
- Produce reporting to inform leadership decisions on engagement and retention
- Act as a visible, in-person advisory resource for employees and leaders
Requirements
- 3 to 5 years of HR experience with a strong focus on employee relations, ideally within a fast-growing SME
- Refined discretion and judgment for handling sensitive situations
- Proven ability to coach and influence leaders at every level
- Working knowledge of Quebec and Ontario employment standards
- Familiarity with U.S. employment law is a strong asset
- Full professional proficiency in French and English, written and spoken
- High tolerance for ambiguity and ability to bring structure and clarity in fast-moving situations
- Understanding of how culture drives performance and ability to translate it into practical people initiatives
- Bachelor's degree in Human Resources, Industrial Relations, Business Administration, or a related field
- CRHA or CRIA designation is an asset
- Initiative, curiosity, and drive
- Positive attitude and collaborative spirit
- Ability to stay calm under pressure
- Self-starter with passion, grit, and goal orientation
- Ability to balance discipline, fun, and performance
Benefits
- Unlimited Paid PTO
- 12 Monthly Personal Days
- Flexible Work Environment
- Montreal & Toronto Offices with snacks, great vibes, and pet-friendly spaces
- Remote Work
- Freestyle Fridays ending at 2:00 PM ET
- Comprehensive dental, vision, and medical insurance coverage for employees and dependents
- Internal mobility and career growth opportunities
- Startup spirit with the stability of a well-established organization
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