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About the role

  • Credit Collection Specialist managing client payments and account reconciliations at Equativ, an independent digital advertising platform. Supporting treasury, cash reporting, and AI-driven process improvement projects in a hybrid Montreal role.

Responsibilities

  • Monitor outstanding invoices and follow up with clients
  • Communicate with clients, Sales, and internal teams by email and phone
  • Help resolve payment issues and disputes
  • Prepare aging reports and analyze overdue accounts
  • Reconcile old accounts and identify discrepancies
  • Keep accurate records of collection actions
  • Support escalation when needed
  • Contribute to process improvement and AI-related projects
  • Support cash reporting
  • Help with bank reconciliations
  • Assist with cash allocation
  • Participate in treasury projects
  • Work closely with clients, Sales, and Finance teams to follow up on payments, reconcile accounts, and support process improvement initiatives

Requirements

  • Fast learner with good energy and a proactive mindset
  • Comfortable speaking with clients and internal stakeholders
  • Previous client service experience is a plus
  • Organized, rigorous, and detail-oriented
  • Interested in AI, automation, and improving ways of working
  • Able to work in a dynamic and fast-paced environment
  • Good communication skills in French and English

Benefits

  • Equal opportunity employment
  • Reasonable accommodation throughout the application and/or interview process
  • Hands-on experience in cash collection, credit risk, and treasury
  • Exposure to the ad tech and marketing industry
  • Experience working with clients, Sales, and Finance teams
  • Opportunity to contribute to AI and process improvement projects

Job type

Contract

Experience level

Mid levelSenior

Salary

CA$22 - CA$24 per hour

Degree requirement

No Education Requirement

Location requirements

HybridMontrealCanada

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