Credit Collection Specialist managing client payments and account reconciliations at Equativ, an independent digital advertising platform.
Supporting treasury, cash reporting, and AI-driven process improvement projects in a hybrid Montreal role.
Responsibilities
Monitor outstanding invoices and follow up with clients
Communicate with clients, Sales, and internal teams by email and phone
Help resolve payment issues and disputes
Prepare aging reports and analyze overdue accounts
Reconcile old accounts and identify discrepancies
Keep accurate records of collection actions
Support escalation when needed
Contribute to process improvement and AI-related projects
Support cash reporting
Help with bank reconciliations
Assist with cash allocation
Participate in treasury projects
Work closely with clients, Sales, and Finance teams to follow up on payments, reconcile accounts, and support process improvement initiatives
Requirements
Fast learner with good energy and a proactive mindset
Comfortable speaking with clients and internal stakeholders
Previous client service experience is a plus
Organized, rigorous, and detail-oriented
Interested in AI, automation, and improving ways of working
Able to work in a dynamic and fast-paced environment
Good communication skills in French and English
Benefits
Equal opportunity employment
Reasonable accommodation throughout the application and/or interview process
Hands-on experience in cash collection, credit risk, and treasury
Exposure to the ad tech and marketing industry
Experience working with clients, Sales, and Finance teams
Opportunity to contribute to AI and process improvement projects