Oracle analytics consultant leading reporting and dashboard implementations for Huron’s transformation clients. Managing analytics workstreams, client relationships, and integrated Oracle ERP solutions.
About the role
- Medical Information Associate handling medical inquiries and adverse-event reporting for PrimeVigilance, a global pharmacovigilance specialist. Supporting database documentation, client services, and regulatory inspection readiness.
Responsibilities
- Provide approved responses to medical enquiries from healthcare professionals, patients, and pharmaceutical clients, including call handling
- Identify, document, and report adverse events, side effects, pregnancy and other special situation events, and product quality complaints within required timeframes
- Track and fully document medical information enquiries in the Medical Information database
- Participate in out-of-hours medical information provision for clients using a 24/7 enquiry handling service
- Provide management with regular project status and enquiry metrics updates
- Assist with regulatory inspection preparedness for the company pharmacovigilance system
- Participate in pharmacovigilance inspections or audits
Requirements
- Life science / biomedical background
- Healthcare-related degree in chemistry, biology, biotechnology, pharmacy, or nursing
- Customer service or call centre experience preferred
- Comfortable receiving enquiries by phone
- Ability to perform out-of-hours service if required
- Time and issue management, delegation, organization and multitasking skills
- Good attention to detail
- Strong interpersonal and communication skills
- Advanced English skills, both verbal and written
Benefits
- Employees can work remotely
- Kindness, flexibility, growth and belonging
- Passionate and collaborative team environment
- Opportunity to contribute to patient safety and global pharmaceutical treatment
- Supportive colleagues and inclusive workplace culture
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