Finance and accounting agent supporting Desjardins’ cooperative financial services in Montréal. Managing accounts, reports, audits, budgets, accounting data and administrative processes.
EC
Senior Innovation Lead – Financial Product Innovation
Posted 2 weeks ago
About the role
- Senior Innovation Lead at EDC responsible for product strategy and development in financial services sector. Leading a cross-functional team to innovate and enhance financial products for Canadian businesses.
Responsibilities
- Create and/or leverage systems that use internal and external data to monitor, analyze, and evaluate product suite performance, effectiveness, relevance, and strategic alignment with business strategy.
- Lead structured and deep product reviews or assessments by connecting product performance, customer/end-user needs, market trends, competitive landscape, risks, and opportunities into actionable recommendations.
- Identify and assess product enhancements, repositioning, consolidation, transition, and retirement options, including clear analysis of benefits, risks, impacts, dependencies, and trade-offs.
- Lead product discovery and innovation ideas, including collection, aggregation, prioritization, hypothesis development, market scanning, and validation of customer, partner, and market needs.
- Define product vision, strategic intent, and product roadmap considerations with business teams, ensuring alignment with EDC priorities, product strategy, and line-of-business portfolios.
- Develop forward-looking analyses, business cases, options, recommendations, and decision materials that support prioritization, investment choices, and strategic direction across products and initiatives.
- Share market trends, insights, and product adoption signals to inform roadmap priorities and help stakeholders understand product strategy impacts.
- Lead engagement with SMEs and cross-functional partners to capture requirements, design considerations, product parameters, implementation including both operational/business readiness needs, and scalability implications.
- Design and deliver new or enhanced financial products by evaluating customer needs, user experience, pricing, risk profile, financial impacts, operational fit, and readiness requirements.
- Coordinate and monitor pilot launches, launch readiness, and go-to-market activities, including objectives, activities, success measures, dependencies, and adoption considerations.
- Manage design processes and ensure appropriate consideration of product approvals, risk assessments, and governance expectations.
- Embed EDC risk frameworks, policies, guidelines, and governance expectations into product design, development, monitoring, and lifecycle decisions.
- Identify and manage risks, issues, dependencies, and constraints, ensuring appropriate escalation, mitigation strategies, and recovery plans where risks or issues may affect delivery or decision-making.
- Govern product-focused tools, frameworks, methodologies, and artifacts in alignment with corporate standards, while maintaining quality, consistency, traceability, and audit defensibility.
- Support LOBs through product deficiencies, escalations, and decision materials by bringing objective market, customer, product, and risk insights.
- Frame and lead discussions with stakeholders at all levels of the organization, tailoring analyses, recommendations, and decision narratives to the audience.
- Develop and maintain relationships across EDC and with external stakeholders, including business community partners, financial institutions, private-sector organizations, not-for-profits, and government departments, to stay informed on market developments to support product ideas and recommendations.
- Consistently represent the voice of the customer in product discussions and ensure decisions are informed by customer needs, market feedback, product data, and objective analysis.
- Facilitate cross-functional collaboration, remove impediments where possible, and promote shared ownership of product outcomes across business, technology, risk, legal, and partner teams.
- Help drive the growth of FPI capabilities through coaching, training, mentorship, and knowledge sharing, supporting continuous learning and professional excellence across the team.
- Foster and help create an environment in which team members feel ownership and accountability for delivering strong product outcomes and high-quality decision support.
Requirements
- Undergraduate degree in Commerce, Business Administration, Finance, Marketing, or another related field.
- Minimum of 7 years of progressive experience in product management, product development, innovation, solution delivery, or financial services.
- Deep knowledge of financial products, including lending, insurance, guarantees, equity, and international trade.
- Strong financial, analytical, research, and strategic thinking skills, with the ability to translate internal and external insights into options, recommendations, and decision-ready materials.
- Demonstrated experience in stakeholder engagement, strategic planning, facilitation, and influencing across senior and cross-functional audiences.
- Customer-centric mindset focused on financial products that deliver in a cross-functional environment value to customers/end users and solve meaningful needs.
Benefits
- Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
- Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
- Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
- Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
- Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
- Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
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