Finance student supporting cash management, banking, and payments operations at AIMCo, an Alberta investment manager. Building Treasury expertise through a four - month hybrid term.
About the role
- Relationship Management student supporting customer onboarding, lending intake and portfolio tasks. Helping FCC, Canada’s agricultural Crown corporation, deliver financing and customer service.
Responsibilities
- Support customer onboarding and lending intake activities, including collecting and reviewing required documentation
- Assist RMAs and Relationship Managers with administrative tasks, customer communications and follow-up activities
- Maintain accurate document retention, document uploading and records management processes
- Provide customer support and help ensure customers receive timely and professional service
- Support portfolio management activities, customer profile maintenance and digital adoption initiatives
- Assist with prospecting, marketing initiatives, community engagement activities and other operational support tasks that enhance team capacity and customer experience
- Work closely with RMAs, Relationship Managers and customers to deliver a positive customer experience
- Support business continuity during peak workloads
Requirements
- Currently enrolled in a degree, diploma or certificate program in administration, business, commerce, agriculture, agricultural finance, economics, management or a related field
- Strong interpersonal, communication and relationship-building skills
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and work effectively in a collaborative team environment
- Customer service mindset and eagerness to learn
- Interest in agricultural finance, business financing or relationship management
- Experience in customer service, administration, sales or business support roles
- Knowledge of lending, documentation, records management or portfolio support processes
- Bilingualism (English and French) is an asset
Benefits
- Competitive total rewards packages, including market-aligned and performance-based salary and incentive programs
- Flexible and comprehensive group benefit and savings plans
- Well-being support through benefits and wellness programs
- Learning and development opportunities
- Hybrid work options
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