Forward Deployed Engineer

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About the role

  • Forward Deployed Engineer implementing Feathery workflow automation for enterprise financial-services customers. Designing solutions, deploying workflows, and guiding adoption across customer implementations.

Responsibilities

  • Own technical delivery across customer implementations, from technical discovery and proof-of-concept through deployment and onboarding
  • Architect, implement, and optimize complex workflows on the Feathery platform with customers
  • Guide customers on best practices for scalable, maintainable workflow solutions
  • Partner with Sales to understand technical requirements and deliver scalable solutions
  • Translate customer requirements into workflow solutions
  • Build demos, prototypes, and implementation examples
  • Advise prospects and customers from evaluation through implementation
  • Share customer insights and feature requests to shape the Feathery platform
  • Create implementation guides, documentation, and example applications
  • Improve onboarding, implementation best practices, internal processes, tooling, and playbooks
  • Contribute to hiring and mentoring future team members

Requirements

  • Experience in a customer-facing technical role such as Forward Deployed Engineering, Solutions Engineering, Sales Engineering, or Customer Success
  • Strong problem-solving skills, especially in workflow automation and data-intensive environments
  • Strong working knowledge of JavaScript, including writing and troubleshooting scripts and implementation logic
  • Basic familiarity with Python, including ability to build and debug APIs
  • Strong communication skills across technical and non-technical teams
  • Comfortable owning customer implementations from discovery through deployment
  • Proactive, resourceful, and comfortable in a fast-paced startup environment
  • Strong sense of ownership focused on exceptional customer outcomes
  • Bonus: Experience with B2B SaaS fintech platforms or workflow automation tools
  • Bonus: Familiarity with low-code/no-code platforms
  • Bonus: Experience delivering enterprise customer implementations
  • Bonus: Background in financial services, including insurance, wealth management, or lending
  • Bonus: Experience creating technical documentation, demos, or implementation guides

Benefits

  • Competitive compensation and equity
  • Health, dental, and vision coverage
  • Unlimited PTO
  • Downtown Toronto office location
  • Office snacks and lunches
  • A supportive, low-ego team that values ownership and growth
  • Company offsite to connect and recharge

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

JavaScriptPython

Location requirements

HybridTorontoCanada

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