Senior Travel Consultant booking and advising on corporate travel for BCD Travel. Managing reservations, travel policies, regulations, fares, and client service remotely.
About the role
- Disability Management Consultant managing complex disability, WCB, accommodation, and return-to-work cases for Finning Canada. Supporting employees, HR, leaders, unions, and external providers across Alberta.
Responsibilities
- Manage longer-duration and complex occupational and non-occupational disability files from initiation to resolution
- Manage STD, LTD, workplace injury, alcohol- and drug-related, accommodation, modified work, and medical leave cases
- Provide consultation and education on disability processes and relevant legislation
- Develop, update, and recommend improvements to procedures, policies, and best practices
- Participate in and lead project work
- Collaborate with the STD/LTD administrator on plan provisions and operating guidelines
- Maintain relationships with provincial workers’ compensation bodies and ensure legislative compliance
- Provide expert disability-related consultation to HR, Environment, Health & Safety, Operations, and other partners
- Apply privacy legislation and manage confidential information appropriately
- Resolve disability files while balancing stakeholder and organizational needs
- Provide fiscally responsible recommendations and assess financial impacts
- Assess the need, effectiveness, and cost-benefit of medical and worksite assessments
- Lead difficult conversations and drive solutions
- Synthesize information from multiple sources and make informed recommendations
- Manage leave and return-to-work programs
- Maintain complete, accurate, and compliant case files
- Build relationships with vendors, monitor contract compliance, and escalate concerns
Requirements
- Post-secondary education in a relevant field
- Minimum 7 years of broad disability management experience
- Professional designation and/or industry-specific training
- Experience in a unionized environment
- Comprehensive knowledge of disability management principles and best practices
- Proficient in MS Office applications and internal systems
- Strong file-management skills, ensuring accurate, confidential, and secure documentation
- Ability to interpret medical reporting related to work restrictions and develop medical questionnaires
- Ability to identify and confirm work-related functional limitations or restrictions and incorporate them into return-to-work plans
- Coaching, training, and mentoring skills
- Conflict resolution skills with a focus on interest-based outcomes
- Ability to provide information to LR/Legal and prepare written responses for grievances, WCB claim appeals/cost-relief requests, and external information requests
- Understanding of employee health, early intervention initiatives, and modified work opportunities
- Knowledge of Standard Operating Guidelines, STD plan administration, WCB legislation and procedures, and specialized services such as GreenShield
- Knowledge of Alcohol and Drug Policy, testing requirements, and substance-use-related disability files
- Understanding of leave and disability processes and external service providers
- Strong understanding of HR, Environment, Health & Safety, line management, and employee roles
- Ability to develop and maintain credible stakeholder and vendor relationships
- Advanced communication, negotiation, problem-solving, and analytical abilities
- Ability to review, develop, and continuously improve best practices, procedures, and policies
- Experience contributing to or leading project work
Benefits
- Permanent employment
- Full-time position
- Hybrid work model
- Three days per week in the office
- Equal opportunity employer
- Reasonable accommodations/adjustments during the recruitment process
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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