Mining Product Support Sales Representative

Posted 2 weeks ago

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Mining aftermarket sales representative supporting heavy-equipment fleets for Finning Canada. Building strategic customer relationships and growing parts, service, and product-support sales.

Responsibilities

  • Drive aftermarket sales through solution-based selling
  • Collaborate and coordinate within Finning and Caterpillar's support teams
  • Qualify opportunities to deliver an exceptional customer experience
  • Monitor trends, perform analysis and quality reporting, troubleshoot and resolve equipment and related product issues with supplier partners
  • Lead aftermarket new product introduction initiatives
  • Manage SWIP approvals and first-level problem resolution
  • Prepare accurate and timely equipment and service forecasts, including component forecasting, pricing, estimates, intelligence, call reports and customer information
  • Develop opportunities using customer relationship management tools
  • Develop and maintain long-term strategic relationships with major customer accounts
  • Achieve sales, profitability, growth, market share and quota targets
  • Mentor and lead Product Support Sales Representatives and Wear Product Specialists
  • Represent the company professionally and ethically

Requirements

  • 5+ years sales experience managing whole accounts
  • Automotive or heavy equipment experience or proven sound mechanical knowledge
  • Excellent communication and persuasion skills
  • Strong parts and service background
  • Business acumen and understanding of support systems, credit and financing
  • Mechanical knowledge and understanding of equipment systems
  • Understanding Finning Systems: CTS, PTOS, DBS, Costwatcher, Warranty, SIS preferred
  • Understands and adheres to safety procedures
  • Proficient in MS office package

Benefits

  • Hybrid work arrangement
  • Permanent employment
  • Equal opportunity employer
  • Reasonable accommodations/adjustments during the recruitment process

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

HybridPrince GeorgeCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.