Broadcast Engineer, Level 1

Posted 5 hours ago

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About the role

  • Broadcast Engineer supporting FloSports live streaming and broadcast operations, providing Tier 2 support for live events and collaborating with various teams.

Responsibilities

  • Responsible for Tier 2 support on live events
  • Flexible with shift scheduling, work over weekends/nights
  • Assist with Feed Partners testing
  • Work with Logistics and Production for upcoming flo-produced events
  • Collaborate with Stream Operations on improving day to day processes
  • Triaging for escalation and documenting initial root causes in real-time
  • Possible travel for encoder installation & testing

Requirements

  • 1+ years in Remote Production
  • 3+ years in Live Event Support
  • Basic understanding of streaming protocols (RTMP, SRT, RTP, WebRTC, Zixi)
  • Basic understanding of encoding softwares (vMix, OBS, Tricaster, etc)
  • Basic understanding of encoding hardware (TVU, Videon, Haivision, etc)
  • Basic networking knowledge
  • Basic understanding of analog and digital signal flows
  • Basic understanding on Zixi/ZEN Master
  • Basic understanding on AWS services (Medialive, Mediatailor, MediaStore, S3, EC2)
  • Collaborate with team members on Root Cause Analysis
  • Basic skills in alerting/monitoring tools such as NPAW YouBora, Orion, DataDog, ZEN Master
  • Basic skills in operational tools such as Jira, Confluence, Salesforce, Google Workspace, VoIP, Domo
  • Track/Resolve bugs on encoders/cellular bonding devices
  • Basic understanding of CDNs (Fastly, Cloudflare, Akamai, Cloudfront)

Benefits

  • Competitive employer paid benefits such as health, medical, vision, LTD, STD, AD&D, life insurance, and employee assistance program
  • Free Employee Assistance Program
  • RRSP, with company matching 3%
  • 15 Vacation days to begin
  • 4 Person Paid Emergency Days, 3 Personal Unpaid Emergency days
  • 1 Birthday Paid day off
  • FloFun social group creating a full calendar of team building and social events for all staff
  • Stocked snack bar, fridge, and catered lunches weekly
  • Annual equity awards for all top performers
  • Company donation to youth teams and leagues that our employees coach

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$60,000 - CA$70,000 per year

Degree requirement

No Education Requirement

Tech skills

AWSEC2VoIP

Location requirements

HybridWaterlooCanada

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