Broadcast Engineer supporting FloSports live streaming and broadcast operations, providing Tier 2 support for live events and collaborating with various teams.
Responsibilities
Responsible for Tier 2 support on live events
Flexible with shift scheduling, work over weekends/nights
Assist with Feed Partners testing
Work with Logistics and Production for upcoming flo-produced events
Collaborate with Stream Operations on improving day to day processes
Triaging for escalation and documenting initial root causes in real-time
Possible travel for encoder installation & testing
Requirements
1+ years in Remote Production
3+ years in Live Event Support
Basic understanding of streaming protocols (RTMP, SRT, RTP, WebRTC, Zixi)
Basic understanding of encoding softwares (vMix, OBS, Tricaster, etc)
Basic understanding of encoding hardware (TVU, Videon, Haivision, etc)
Basic networking knowledge
Basic understanding of analog and digital signal flows
Basic understanding on Zixi/ZEN Master
Basic understanding on AWS services (Medialive, Mediatailor, MediaStore, S3, EC2)
Collaborate with team members on Root Cause Analysis
Basic skills in alerting/monitoring tools such as NPAW YouBora, Orion, DataDog, ZEN Master
Basic skills in operational tools such as Jira, Confluence, Salesforce, Google Workspace, VoIP, Domo
Track/Resolve bugs on encoders/cellular bonding devices
Basic understanding of CDNs (Fastly, Cloudflare, Akamai, Cloudfront)
Benefits
Competitive employer paid benefits such as health, medical, vision, LTD, STD, AD&D, life insurance, and employee assistance program
Free Employee Assistance Program
RRSP, with company matching 3%
15 Vacation days to begin
4 Person Paid Emergency Days, 3 Personal Unpaid Emergency days
1 Birthday Paid day off
FloFun social group creating a full calendar of team building and social events for all staff
Stocked snack bar, fridge, and catered lunches weekly
Annual equity awards for all top performers
Company donation to youth teams and leagues that our employees coach
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