Service Manager leading Ottawa boiler and HVAC field service operations for an established Canadian manufacturer. Coaching technicians, managing emergency coverage, and growing profitable aftermarket services.
About the role
- Senior Contract Manager building Foundation’s scalable contract practice for enterprise growth. Owning negotiations, templates, workflows, counsel escalation, and contract knowledge systems remotely across the US and Canada.
Responsibilities
- Own full-cycle contract drafting and negotiation across new client contracts, client-provided templates, change orders, extension orders, vendor contracts, MNDAs, employment contracts, and independent contractor/freelancer agreements
- Draft and negotiate client MSAs/SOWs from company templates and manage client review and redline processes
- Own content mapping and negotiation for client MSA/SOW templates
- Draft and manage change orders and extension orders against standing MSA/T&C terms
- Draft and negotiate vendor contracts, cross-referencing vendor terms with supporting client contracts for scope, IP, and confidentiality consistency
- Own escalation decisions and serve as the sole point of contact with outside counsel
- Review insurance and liability terms, coordinate with People Ops on coverage specifics, and complete InfoSec questionnaires when required
- Audit active SOWs and change orders against governing MSA terms to identify scope creep
- Harmonize the contract template library across client, vendor, employment, contractor, freelancer, and change-order documents
- Document and implement contract accept/reject policies and escalation thresholds
- Own contract intake and storage through ClickUp, Google Drive, and related workflows
- Contribute to an AI-assisted contract knowledge tool for account and delivery teams
- Configure and maintain DocuSign/PandaDoc for e-signature, tracking, and lifecycle metadata
- Establish a scalable contract management function and ensure contracts are reviewed within two business days
Requirements
- 6+ years of experience in contract management, paralegal, or contracts-counsel work
- Ideally experience within B2B SaaS, marketing/agency, or professional services
- Demonstrated independent drafting and negotiation of MSAs, SOWs, vendor contracts, and change orders
- Strong working fluency in US and Canadian contract law fundamentals, including indemnification, liability caps, IP/usage rights, and data privacy basics
- Ability to identify matters requiring outside counsel and brief counsel efficiently
- Familiarity with GDPR, PIPEDA, and CCPA
- Proven experience building a contract management function, workflow, or Customer Lifecycle Management tooling from scratch
- Practical fluency with DocuSign, PandaDoc, ClickUp, and at least one AI-assisted knowledge or CLM tool
- Ability to work independently in a remote, high-volume role and prioritize multiple concurrent contract types without close supervision
- Comfortable working across US and Canadian jurisdictions with limited live overlap
- Mountain Time overlap availability
Benefits
- Base pay range of $60,000–$110,000 CAD per year
- Eligible for Company Profit Share
- Team/Dept Performance Bonus
- Individual Performance Bonus
- Fully remote work setup
- Full-time commitment
- Mountain Time overlap
- Compensation determined using a role × level × location framework
- Professional development through ownership of contract management systems, workflow, tooling, and AI-assisted knowledge systems
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Degree requirement
No Education Requirement
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