About the role

Benefits specialist managing Canada and U.S. benefit programs for GE Aerospace. Overseeing administration, compliance, audits, enrollment, vendors, and process improvements remotely.

Responsibilities

Collaborate with plan administrators to deliver exceptional benefits using relationship management, lean metrics, escalation handling, and daily operations oversight within both Canada and the US
Ensure plan compliance by monitoring regulations and informing leadership of gaps and new requirements
Coordinate and report annual health and welfare audits, track risk items to closure, and assist with mitigation plans
Support annual enrollment and regulatory requirements through updated communications and system documentation
Manage annual health and welfare handbook updates in collaboration with subject matter experts and legal teams
Partner with vendors to ensure efficient service delivery and adherence to standard work practices
Analyze and resolve benefit and eligibility issues promptly
Respond to client inquiries within reasonable timeframes, following established problem resolution and escalation procedures
Support benefit plan changes and implementations through testing and validation pre/post-implementation
Govern benefit and eligibility administration, ensuring compliance with system plan rules (eligibility, enrollment, deductions, etc.)
Maintain lean boards to monitor workload and key performance indicators, identifying trends and opportunities for process improvements
Develop, implement, and sustain functional standard work to drive efficiency and consistency
Process daily and weekly leave reports to ensure payroll accuracy

Bachelor's degree in Human Resources or related business degree from an accredited university or college, or a high school diploma / GED with at least 5 years of experience in Human Resources/Benefits Administration
Proficient in both written and verbal communication skills in Canadian French and English
Demonstrated knowledge and experience conducting regulatory, legal, or business research
Strong analytical skills to assess information quality and ask critical questions
Ability to offer new solutions to problems outside of set parameters
Experience in data reconciliation, analytics, and performance metrics interpretation
Knowledge of typical benefit offerings, administration, industry practices, products, and methodologies
Proven ability to drive Lean methodologies with a strong analytical and problem-solving mindset
Ability to effectively project manage small to mid-scale workstreams within projects
Excellent written communication skills, delivering concise recommendations for decision-making
Effective collaboration with cross functional teams